Reviews (671)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, easy setup, and efficient performance in collecting a high volume of reviews. They value the customizable widgets and email templates, as well as seamless integration with platforms like Shopify, Klaviyo, and Mailchimp. The responsive and problem-solving customer support team is highly praised. Additional features like multi-language support and Google seller ratings display are also appreciated. Some find the pricing competitive for the features offered.
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The customer support provided by reviews.io is stunning. They take the time to trouble shoot a problem till it is sorted! Adam was fantastic!
Great support - always quick turnaround. Would love that there is a API reference of liquid code, on how to implement the different snippets.
Thank you so much for your amazing review! If you ever need anything else, please let us know!
So far, so good. The support is really excellent - if there is an issue you can get support and get it resolved almost instantly. The service itself appears to be working very well too - the widgets are great, and customers do respond to the inviting and engaging review request emails pretty well - its easy to submit a review which is whats really important.
Guter Support, leider nur im Chat. Per Email kam leider auf mehr nachfassen nichts zurück.
Very fast reply on chat and very helpful
Seems good so far, had some issues but Daniel sorted it out for me very quickly, recommend the support for sure
I have just integrated the tool and so far I am thrilled. Super helpful and fast support. Many thanks to Daniel.
Super Support
Crazy good!
Great support experience and app.