Reviews (712)

Overall rating
4.6
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting numerous product reviews, enhancing product credibility and customer trust. They value its easy setup, customizable widgets, and robust features like Google seller ratings and marketing platform integrations. The responsive customer support, accessible via live chat and email, is frequently praised for its efficiency.

July 24, 2023

I've been using Reviews.io for my Shopify store for the past few months, and I'm absolutely loving it. The app is incredibly easy to use, and it's helped me collect hundreds of reviews from my customers. I love that I can customize the look and feel of the review widget to match my store's theme, and I also appreciate the fact that I can easily segment my audience and send targeted review requests.

The customer support at Reviews.io is also top-notch. I've had a few questions along the way, and they've always been quick to respond and help me out.

Overall, I highly recommend Reviews.io to anyone who wants to collect more reviews for their Shopify store. It's the best review app on the market, and it's definitely worth the investment.

Pros:

Easy to use
Customizable
Great customer support
Collects more reviews
Improves customer trust
Cons:

NONE

Overall:

Reviews.io is the best Shopify review app on the market. It's easy to use, customizable, and has great customer support. If you want to collect more reviews for your store, I highly recommend giving Reviews.io a try.

Old Sport Company
United States
6 days using the app
Reviews.io replied August 2, 2023

Wow! Thank you for the amazing feedback :) We really appreciate you taking the time to leave such a detailed review, the team love reading comments such as yours! The team is always available 24/7 to answer questions on anything we can help with and we'll do our best to keep providing that top-notch level of service :)

Once again, we really appreciate your recommendation and look forward to the things we can achieve together!

June 20, 2023

The support was very helpful to answer my question and did assist me with several tasks while integrating the app into my store and importing existing reviews.
Very professional communication and excellent service!

stupidtasty
Germany
6 days using the app
February 24, 2022

The team was very helpful and quick in responding to any questions we had with the setup. Heads above the competition regarding features vs price!

Puptales
United Kingdom
6 months using the app
September 7, 2022

This app works really great and I generated lots of new reviews! the support is very friendly and quick to respond. best rating app out there for me!

CauCawa - Ehrlicher Kakao
Austria
6 months using the app
October 15, 2021

reviews.io is by far the best reviews app out there. We really did a lot of research before we decided for reviews.io, but I am so glad and thankful we did. We have more than 10 stores overall and switched all of them from judge.me to reviews.io. The integrations also with other apps such as Klaviyo and many more are super smooth. Most of all we appreciate the support, and the transparency of reviews.io in general. We only found out later that this is not necessarily the case with most platforms on the market. reviews.io became much more than just a reviews platform, just features like video reviews are so powerful, as we can also use user generated content in ads, e.g. and also started using other tools such as fullpicture.io which is also powered by reviews.io

waterdrop®
Germany
6 months using the app
July 8, 2020

Reviews.io has been a wonderful partner to help us build our user-generated content. They have plenty of widgets that fit any design (and can be customized), support is fantastic and fast, and it has a great back-end user interface.

Promescent
United States
6 months using the app
May 5, 2022

The support is great! They make everything really easy and will help you every step of the way! We've had a great experience so far :)

honeywrap
New Zealand
6 months using the app
March 25, 2022

The customer support is what sets this app apart from the rest. They have worked tirelessly to help me get set up, and are always so pleasant. The app is great and does everything I need.

Nobody's Princess
Australia
6 months using the app
Edited December 22, 2020

The platform looks good and has an OK dashboard that I would consider revising, just to help with navigation. I do think Reviews.IO provides the most value for smaller merchants that may not be able to afford an enterprise-level platform which can be 2X the price or more. We had bumps in the road at first but with the integration complete, we now have a review platform that satisfies google's seller ratings requirements.

supplycache.com
United States
6 months using the app
Edited September 21, 2018

I was looking for an option to Yotpo that was less costly but also had robust features and published to Google, Reviews.io did the trick and they helped when I needed it.

Livie & Luca
United States
5 months using the app