Reviews (721)

Overall rating
4.6
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting and displaying customer reviews, enhancing customer trust and business credibility. It integrates seamlessly with Shopify and offers customizable widgets and email templates. The variety of widgets effectively showcases products, and the platform is easy to use. Customer support is noted for its quick and efficient problem-solving, improving the onboarding process and ongoing support. Merchants express high satisfaction with its utility and customer service.

June 10, 2022

Best app for reviews! Support is also amazing. Love the integrations to different tools. Fits perfectly in the tech stack

VMAX
Germany
2 months using the app
October 13, 2022

Easy to setup and use and the support teams assistance with absolutely any query is AMAZING! Thank you reviews.io for making the process seamless.

Soon Maternity
Australia
2 months using the app
April 4, 2023

Great features, but the best bit is their excellent customer service! Always get someone super helpful and friendly on their live chat.

Sunny Beast
United Kingdom
2 months using the app
March 12, 2019

Does the job seamlessly and support are very helpful. I'm now using on multiple sites and would definitely recommend.

Nostalgia Cases
United Kingdom
Over 5 years using the app
August 30, 2022

Fantastic app and amazing team! The product/service works extremely well with our Shopify e-commerce store.

Voltage Coffee Supply™
United States
2 months using the app
July 9, 2020

An excellent addition to our site. As a relatively new brand we needed something that provided customers with peace of mind and confirmed our claims. Reviews.io have multiple widgets allowing cross site placements that provide social proof adding a sense of realness and reassurance to the customer journey. Would highly recommend if you are seriously building a brand.

Equinutritive
United Kingdom
2 months using the app
July 12, 2023

Works perfectly! Customer support was very helpful as well! Can highly recommend. I moved over from Trusted Shops to review.io

sleep.ink
Germany
2 months using the app
Reviews.io replied July 18, 2023

Welcome to REVIEWS.io! We're so happy to have you :) glad you feel our support is helpful, we're always here for our customers and strive to provide the best service. Any further questions or just for a chat and we're always available on our live chat!

June 23, 2022

Excellent customer service and aftercare. Would highly recommend. Very good pricing structure and easy to use and install.

Crafted Beds Ltd
United Kingdom
2 months using the app
Edited October 12, 2021

We moved across to Review.io and have been super impressed with the whole team. The reviews software is really great and excited to see the development of a number of new products they are bringing out.

Love Cocoa
United Kingdom
2 months using the app
July 6, 2020

The platform is very easy to use with a nice interface. The team is very helpful. They also are a Googler Review partner and submit our reviews to Google. We noticed a huge improvement in sales by adding reviews to our website and product pages. Conversion went up by .5% and is viewed by all of our customers. I highly recommend reviews.io or similar.

ISS Automotive Solutions
United States
2 months using the app