Reviews (721)

Overall rating
4.6
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting and displaying customer reviews, enhancing customer trust and business credibility. It integrates seamlessly with Shopify and offers customizable widgets and email templates. The variety of widgets effectively showcases products, and the platform is easy to use. Customer support is noted for its quick and efficient problem-solving, improving the onboarding process and ongoing support. Merchants express high satisfaction with its utility and customer service.

July 9, 2020

An excellent addition to our site. As a relatively new brand we needed something that provided customers with peace of mind and confirmed our claims. Reviews.io have multiple widgets allowing cross site placements that provide social proof adding a sense of realness and reassurance to the customer journey. Would highly recommend if you are seriously building a brand.

Equinutritive
United Kingdom
2 months using the app
July 12, 2023

Works perfectly! Customer support was very helpful as well! Can highly recommend. I moved over from Trusted Shops to review.io

sleep.ink
Germany
2 months using the app
Reviews.io replied July 18, 2023

Welcome to REVIEWS.io! We're so happy to have you :) glad you feel our support is helpful, we're always here for our customers and strive to provide the best service. Any further questions or just for a chat and we're always available on our live chat!

June 23, 2022

Excellent customer service and aftercare. Would highly recommend. Very good pricing structure and easy to use and install.

Crafted Beds Ltd
United Kingdom
2 months using the app
Edited October 12, 2021

We moved across to Review.io and have been super impressed with the whole team. The reviews software is really great and excited to see the development of a number of new products they are bringing out.

Love Cocoa
United Kingdom
2 months using the app
July 6, 2020

The platform is very easy to use with a nice interface. The team is very helpful. They also are a Googler Review partner and submit our reviews to Google. We noticed a huge improvement in sales by adding reviews to our website and product pages. Conversion went up by .5% and is viewed by all of our customers. I highly recommend reviews.io or similar.

ISS Automotive Solutions
United States
2 months using the app
February 7, 2024

Guter Support, leider nur im Chat. Per Email kam leider auf mehr nachfassen nichts zurück.

Rasenkante 24
Germany
About 2 months using the app
October 18, 2021

Reviews.io are superb. Incredibly helpful team who respond to any query instantly, developers who are also very talented. Cannot recommend highly enough.

Surprise Shirts Ltd.
United Kingdom
About 2 months using the app
August 1, 2023

Great app and really good customer support team! We have been collecting far more reviews with more images too. And these all look great on our site with their widgets.

Edmunds Cocktails UK
United Kingdom
About 2 months using the app
Reviews.io replied August 16, 2023

Thank you so much for your amazing review! We're glad you had a great experience with our support team. Any further questions and we're here to help!

August 11, 2021

I am honestly amazed by the level of service you receive. The Australian team is always is happy to help and provide the best solutions. Cameron especially is an absolute pleasure to work with. I would never use anyone else than Reviews.IO! Thank you

PetLab
Australia
About 2 months using the app
Edited January 9, 2020

great customer service! really thorough support upon replacing Yotpo and integrating their platform. thansk!

Tippsy Sake
United States
About 2 months using the app