Reviews (721)

Overall rating
4.6
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting and displaying customer reviews, enhancing customer trust and business credibility. It integrates seamlessly with Shopify and offers customizable widgets and email templates. The variety of widgets effectively showcases products, and the platform is easy to use. Customer support is noted for its quick and efficient problem-solving, improving the onboarding process and ongoing support. Merchants express high satisfaction with its utility and customer service.

Edited February 1, 2022

Fantastic app, great fast customer service, always super helpful with making changes at no extra costs.

The Plant People
Australia
Almost 2 years using the app
October 3, 2022

We switched platforms to Shopify and the Reviews team were fantastic in their assistance to get us moved across and back up and running.
Credit to Glenn and in their dev team Ben for their help

Campbells Prime Meat
United Kingdom
21 days using the app
May 24, 2016

Very good integration and smooth process. Work very well on my site, phone and is easy to manage reviews.

Control Freq Gsm
United Kingdom
Almost 2 years using the app
August 3, 2018

Reviews.io is awesome! The customer service is phenomenal and quick. They are available to help streamline the process and assist with anything you need. The program is simple yet effective and a great price. I was looking to switch to a new reviews company, browsing when I watched the video and thought "this is exactly what I am looking for" and I have not been let down. Highly recommend.

Malieorganics
United States
Almost 2 years using the app
March 9, 2022

These guys are very helpful and the app is great. Had an issue with my email address and they had to merge 2 accounts for me. Nothing too much trouble. Highly recommend.

North East Trophies
United Kingdom
20 days using the app
July 26, 2022

Works great with our website and Kai has been incredibly helpful in getting the widgets set up. Great service from start to finish.

Niche Cocktails
United Kingdom
20 days using the app
November 29, 2022

Ich war zuerst unsicher, aber die App hält, was sie verspricht und wenn doch mal Probleme sind, hilft der Support super schnell. So stellt man sich eine gute App vor. 5 von 5 Sternen

Bomlins
Germany
20 days using the app
October 18, 2022

I'm not very good at Tech but found review.io easy to set following the simple steps on the help page. Kai my customer service adviser was amazing. I had trouble getting the reviews on my web site but she accessed the backend and popped them on there for me.

Pamper Yourself Now Ltd.
United Kingdom
20 days using the app
September 10, 2020

The app works well. Easy integration. Good timeline and guide. Dashboard comprehensive and comprehensible. Excellent introduction from Ciaran.

Soundbops
United Kingdom
Over 1 year using the app
Edited September 9, 2020

The team really take care of all the details in my website, I will definitely will recommend this app!

Little Inca
United Kingdom
Over 1 year using the app