Reviews (721)

Overall rating
4.6
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting and displaying customer reviews, enhancing customer trust and business credibility. It integrates seamlessly with Shopify and offers customizable widgets and email templates. The variety of widgets effectively showcases products, and the platform is easy to use. Customer support is noted for its quick and efficient problem-solving, improving the onboarding process and ongoing support. Merchants express high satisfaction with its utility and customer service.

October 20, 2022

This app is great for collection reviews via email! You can also have them showcased on your website homepage. It's easy to use and manage. The customer service is incredible via live chat. If you need any help with set up or would like to make any custom changes, they are so quick and effective. Go team! We cant recommend enough!

Jaymes Swimwear
Australia
About 1 month using the app
February 16, 2021

Early days using this but this is the only platform I've used for our online store where the support staff actually worked with me step by step to set everything up and within one session we had all our company and product review emails sent to our customers. Brilliant.

Freebird
Australia
About 1 month using the app
July 1, 2022

Great customer service - and all works very smoothly. Would certainly recommend to anyone looking to gather all review in one place.

WiDEYE
United Kingdom
About 1 month using the app
April 30, 2020

the app is great and the support is better i want to specially thank cameron for going out of his way to help me out.

Destiny Outlet
United States
About 1 month using the app
Reviews.io replied May 18, 2020

Thank you for the review, it means a lot to REVIEWS.io and will certainly let Cameron know.

February 13, 2022

We switched from Trustpilot when Trustpilot wanted to raise their prices significantly yet again. Reviews.io made the switch easy as possible, and the Shopify integration was simple. I think the platform is better than Trustpilot as well as being cheaper! :)

Little Mouse Baby Clothing and Gifts Ltd
United Kingdom
About 1 month using the app
July 19, 2022

Perfekter Kundenservice, schnell und sehr hilfsbereit und Reviews.io bietet alles was man als E-Commerce Shop benötigt!

Vresh Clothing
Austria
About 1 month using the app
May 4, 2023

Well-designed app with practical, and engaging functionality. Perfect for any B2C business looking to develop its social proof and better understand how customers engage with products. Support from the onboarding team was great, and significantly shortened the time required for app setup!

CaliWoods
New Zealand
About 1 month using the app
March 6, 2023

Fantastic service much better than the other competitors who charge a lot more. Customer care is second to none, especially Adam always goes above & beyond

Saffron Alley
United Kingdom
About 1 month using the app
January 19, 2021

The best all-encompassing review platform for product and company reviews, shoppable instagram widgets and more. Also one of a select few independent review websites that are partnered with Google to show seller ratings as an ad extension. Customer support that goes above and beyond - big thanks to Carlus for all of his help.

Duke of Lyon
United Kingdom
About 1 month using the app
September 13, 2023

Wir verwenden Reviews.io jetzt seit ca. 1 Monat auf trinklusiv.at und wir sind SEHR zufrieden. Der Support ist extrem freundlich und hilfsbereit. Weiter so!

Trinklusiv
Austria
About 1 month using the app