Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, seamless integration, and efficient support. Its customizable review widget and surveys adapt well to individual store themes. The app's ability to collect numerous company and product reviews has enhanced customer trust and social proof. Merchants find the pricing fair and value for money, noting an increase in store performance and review collection.

September 1, 2020

We installed the app a week ago and it is amazing so far ! The support is just great and the app really easy to use. Highly recommend it.

Pomgo
Switzerland
10 days using the app
Edited April 24, 2023

Hands down the best review company! We'd been having a few issues with integration due to being on an older and custom Shopify theme but the customer service has been amazing! :) Super helpful and quick.

Aery Living
United Kingdom
10 days using the app
February 10, 2021

The discussions around the application with the engineers and also onboarding has been amazing, polite and professional. The review booster is a great way to start getting those reviews and *'s !

IQ Mobile UK
United Kingdom
9 days using the app
November 15, 2022

Nice tool with lots of different features!
Another great advantage is the fast and helpful support!

vacayto
Germany
9 days using the app
March 29, 2023

Switching from TrustPilot. The support has been very responsive and knowledgeable. So far, pleased with the product.

Back on Track USA
United States
9 days using the app
January 22, 2021

Great customer service! Would definitely recommend it. They really help you onboard your widget onto your website

Amala Chai
United Kingdom
8 days using the app
April 23, 2021

We looked at a few options as we wanted both a place for our customers to know that our reviews are verified so they can trust them while also allowing these reviews to be seen by Google. The main area that stood out with reviews.io is the support, Vilash in business development and both Amador and Carlus in customer success have been excellent. We asked a lot of questions and they were really helpful and proactive. This stood them apart from others and I'm happy with our decision and implementation.

Judi Glover Art
United Kingdom
7 days using the app
October 21, 2020

Really simple set up & great help from the team. Quick responses on the chat too! Already seeing reviews coming in!

Aab
United Kingdom
7 days using the app
August 31, 2022

So far my experience has been great - I'm still very new to the app, so can't give to much insight into it but, I have to say the customer service is top notch - I've been dealing mostly with Kai who has helped out tremendously with the transfer over from yotpo!! Can't thank these guys enough

The Brighton Beard Company
United Kingdom
6 days using the app
November 4, 2020

I spoke to a really helpful person (Mollie) who was very knowledgeable, polite and patient (I had a lot of questions to answer!). I carefully considered all the alternatives before choosing REVIEWS.io and I'm confident I chose the best company for quality and value for money in this field. The Shopify integration was done quickly and without issue. If there are any issues or improvements I want to make in the future, then it's nice to know that REVIEWS.io are there to offer help and advice at a moment's notice.

North Bikes
United Kingdom
6 days using the app