Reviews (721)

Overall rating
4.6
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting and displaying customer reviews, enhancing customer trust and business credibility. It integrates seamlessly with Shopify and offers customizable widgets and email templates. The variety of widgets effectively showcases products, and the platform is easy to use. Customer support is noted for its quick and efficient problem-solving, improving the onboarding process and ongoing support. Merchants express high satisfaction with its utility and customer service.

February 23, 2024

We are still very new, but customer support via chat has been excellent (kudos to Madox, Tina and Nancy) . Customer support via email never replied to any of our concerns, not even once.

Amazing-Solutions.com
United States
23 days using the app
July 19, 2023

I have been loving this app!!! My clients are able to easily review my products which helps convert sales. Their help team has been very responsive and helpful any time I have reached out. I would highly recommend this app.

Shopella
United States
25 days using the app
Reviews.io replied August 2, 2023

Thank you for your amazing review, we're glad to hear you're loving our app! We love that :)

Thank you for your recommendation, we really appreciate that and we'll continue to provide the best service when you have any issues or questions :)

We're always here on our live chat service for you!

March 30, 2023

Great app to use to optimise your Google Performance & increase Conversion. Love the integrations with Klaviyo, Gorgias & Social. Team is super helpful & VERY responsive! Onboarding was seamless & fast. Shout out to Kehan, Jake & Andrew.

GigiandTom
Australia
24 days using the app
December 17, 2021

Makes collecting customer feedback easy and actually fun. Outstanding support. Very fast and helpful. The best app for collecting reviews that I've ever used.

FairGrapes
Germany
24 days using the app
June 1, 2022

Among the best review apps with extraordinary Support from their team. Thank you we would definitely recommend

Planet Plant-Based
Germany
23 days using the app
January 2, 2023

Jake was phenomenal! I had an issue with my Customer Reviews not popping up and we were able to fix the problem and now all my reviews are viewable! Thanks so much to the Reviews.IO team I would recommend this app to any Business Owner wanting to start obtaining reviews on their site to build more Trust with their Customers!

MODE BRAND
United States
23 days using the app
April 6, 2023

The support is the best we've encountered, from explaining the platform to onboarding and setting up. The functionality is very detailed and the possibilities are endless. We are really impressed and appreciate all the help we've had. Thanks so much, guys!

Beach House Art
United Kingdom
23 days using the app
October 3, 2022

We switched platforms to Shopify and the Reviews team were fantastic in their assistance to get us moved across and back up and running.
Credit to Glenn and in their dev team Ben for their help

Campbells Prime Meat
United Kingdom
21 days using the app
March 9, 2022

These guys are very helpful and the app is great. Had an issue with my email address and they had to merge 2 accounts for me. Nothing too much trouble. Highly recommend.

North East Trophies
United Kingdom
20 days using the app
July 26, 2022

Works great with our website and Kai has been incredibly helpful in getting the widgets set up. Great service from start to finish.

Niche Cocktails
United Kingdom
20 days using the app