Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, seamless Shopify integration, and customizable widgets and email templates. Its ability to collect numerous reviews is seen as a key feature for building customer trust and enhancing store performance. Merchants also value its competitive pricing and integration with platforms like Klaviyo. The customer support is praised for being quick, responsive, and knowledgeable, making it a valuable tool for boosting conversion rates.

November 15, 2023

Daniel was brilliant in helping me with exporting/checking reviews. Thank you!

Feel
United Kingdom
Over 1 year using the app
Reviews.io replied November 22, 2023

Thank you so much for your amazing review and name-dropping our incredible support member; Daniel 💪

If you ever need anything else, Daniel and the whole team is available on live chat for you 🌟

November 2, 2023

Just stared using it, integration has been quick and simple. Customer service is on point.

Seasonly
France
2 months using the app
Reviews.io replied November 22, 2023

Thanks for your review, glad to hear that you're finding our solution quick and simple! If you ever have any questions about your account, our live chat is always available to you! 🌟

November 10, 2023

More than happy with reviews.io. Customer support is top notch and the tool itself i among the best ones (if not the best) in the market. Highly recommend!

SUMMER & FAME
Germany
About 2 months using the app
Reviews.io replied November 22, 2023

We'd agree that we're the best out there! We hope to continue impressing you with our app and support 🌟 If you need anything, our team is always here for you!

February 12, 2024

schnelle hilfe in wenigen Minuten. Nur zu empfehlen. Die App tut was sie soll.
Danke

Kalie - Kids
Germany
3 days using the app
November 22, 2023

The support from REVIEWS.io is absolutely great and fast, always helping me on chat when I need and the features of this tool are insane. Thank you so much!

The Fire Alarm Supplier
United States
3 days using the app
Reviews.io replied January 18, 2024

We're always here to help if you ever need anything else! Just jump into our live chat and someone will be right with you to assist with whatever :)

Thank you!

May 26, 2023

The app is really good but the best thing is the support and customer service. these guys are outstanding - they know their product inside out and will advise you quickly to make sure it all works and that you get the most out of it.

Jens Hansen
New Zealand
Almost 3 years using the app
November 16, 2023

Daniel has been most helpful!

Naked & Thriving Skincare
United States
4 months using the app
Reviews.io replied November 22, 2023

Thanks for your review, so glad that Daniel was able to support you! If you ever need any further assistance, our whole team is here for you on our live chat! 🌟

June 30, 2023

We have been happy customers for 5 years. We are a unique company because we don't have a lot of skus, but do decent volume. All that said the price and feature set from Review IO met our needs perfectly.

Eko
United States
Over 4 years using the app
Reviews.io replied July 10, 2023

Thank you so much for taking the time to share your feedback with us. We're thrilled to hear that you have been a happy customer of Reviews.io for the past five years. Your loyalty and support mean the world to us. Be sure to jump on live chat for any assistance in discussing your account progress, features or just to pop in to say hi :)

July 18, 2023

Reviews.io is a fantastic Reviews site! They are unbelievably helpful and always available for any issues. I love how easy everything is and how much there is that you can use. They will always point you in the right direction to better the experience for us and our customers! Thank you so much and keep up the good work!

TreatBox
United Kingdom
Almost 2 years using the app
Reviews.io replied August 2, 2023

Thank you so much for your amazing feedback! We strive to make our platform as easy as possible for our clients - however, whenever an issue or question does crop up we aim to make that experience as great as possible. Glad you found us helpful!

Any other questions and our team is always available to you on live chat!

August 1, 2023

Been with Reviews for years, their support is fantastic and the integrations are on point.

I do wish there extended plans were slightly cheaper, but I guess you can't have everything.

Alexandra Sports
United Kingdom
Over 6 years using the app
Reviews.io replied August 16, 2023

Thank you so much for your amazing review, we're grateful to have such loyal customers such as yourself. We do believe that our subscription prices match our product but appreciate your feedback.

If you ever have any issues, we're always here for you!