Reviews (712)

Overall rating
4.6
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting numerous product reviews, enhancing product credibility and customer trust. They value its easy setup, customizable widgets, and robust features like Google seller ratings and marketing platform integrations. The responsive customer support, accessible via live chat and email, is frequently praised for its efficiency.

January 4, 2024

Super tool. Just integrated it. Excited how that will effect our numbers. For some points you need a developer. Very happy with the support team!

Pumpkin Organics
Germany
7 months using the app
Reviews.io replied January 18, 2024

Thank you for your amazing review! If you ever need anything, our support team is always available for you :)

May 8, 2024

Great support team, I had the pleasure of dealing with Leila who was super helpful and solved my issues

Fallain Fitness
United Kingdom
4 months using the app
Reviews.io replied August 19, 2024

Thank you for the fantastic review! We’re thrilled to hear that Leila provided you with such great support and was able to solve your issues. We’re proud of our team and glad to know they made a positive impact on your experience.

If you ever need further assistance, don’t hesitate to reach out—we’re here to help!

March 4, 2024

Great support, so fast, very trustworthy. You can definitely rely on their support. It took me two days to solve a problem, but it only took them 15 minutes to solve it.

PUR HAIR
Germany
7 months using the app
Reviews.io replied March 14, 2024

Thanks for the great review - I'm glad we could solve that for you! You can always come to us if you have any other issues! 🌟

March 8, 2024

Thanks you Leila! Super helpful to walk me through how to set things up and answering my questions.

KÖPPEN
United States
9 months using the app
Reviews.io replied March 14, 2024

Leila is awesome! If you ever need anything else or want to discuss the platform - we're here for you! 🫶

March 14, 2024

fantastic support and easy to use. I'm happy about next features, if i scale my little shop.

Hyluna - Skin Care and more
Germany
About 1 year using the app
Reviews.io replied March 15, 2024

Thanks for your fantastic review! Little or big, our support will always remain the same! We love supporting all of our clients 🫶

Our live chat is always open if you need anything else!

January 4, 2024

So far, so good. The support is really excellent - if there is an issue you can get support and get it resolved almost instantly. The service itself appears to be working very well too - the widgets are great, and customers do respond to the inviting and engaging review request emails pretty well - its easy to submit a review which is whats really important.

NatureSpy
United Kingdom
About 1 month using the app
January 4, 2024

Great support - always quick turnaround. Would love that there is a API reference of liquid code, on how to implement the different snippets.

»Nach Grau kommt Himmelblau«
Germany
6 months using the app
Reviews.io replied January 18, 2024

Thank you so much for your amazing review! If you ever need anything else, please let us know!

February 23, 2024

We are still very new, but customer support via chat has been excellent (kudos to Madox, Tina and Nancy) . Customer support via email never replied to any of our concerns, not even once.

Amazing-Solutions.com
United States
23 days using the app
April 3, 2024

We chose this app for our company reviews. We were surprised how many other modules the app offers.

Maddox from the reviews.io team helped us incredibly with the installation in our store. And everything looks great. We highly recommend the app.

georgioscollections
United States
9 days using the app
Reviews.io replied August 19, 2024

Thank you so much for your wonderful review! We’re delighted that you chose REVIEWS.io for your company and that you were pleasantly surprised by the additional modules we offer. It’s fantastic to hear that Maddox was able to assist you with the installation and that everything is looking great.

Your recommendation means a lot to us. We’re here to support you every step of the way—thanks again for choosing REVIEWS.io!

December 13, 2023

I didn't know where to start adding the widgets. Daniel helped every step of the way.
Thanks for your patience.

Good Scents
United Kingdom
About 1 month using the app
Reviews.io replied January 18, 2024

Daniel is an absolute super-star 🌟 glad to hear he was able to help you :) if you ever need anything else, just let us know!