Reviews (671)

Overall rating
4.6
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and efficient performance in collecting a high volume of reviews. They value the customizable widgets and email templates, as well as seamless integration with platforms like Shopify, Klaviyo, and Mailchimp. The responsive and problem-solving customer support team is highly praised. Additional features like multi-language support and Google seller ratings display are also appreciated. Some find the pricing competitive for the features offered.

March 15, 2024

Ich verwende diese Reviewplattform bereits seit mehreren Jahren und bin rundum zufrieden. Der Kundensupport ist ausgesprochen hilfsbereit und die Funktionen sind sehr gut.

VON HEESEN
Germany
Almost 3 years using the app
February 8, 2024

Super service! Hilfreiche app!

Kat's Coffee
Germany
26 days using the app
January 15, 2024

Bisher läuft alles super, der Support ist auch schnell & hilfreich. Bin sehr happy.

das boep
Germany
10 months using the app
November 10, 2023

Daniel was so helpful with all our queries. The app is a bit new to us and we're still going through a few learning curves but their support team is so responsive and also take in advice regarding how to better their product.

Thrifted.com
United Kingdom
About 1 year using the app
Reviews.io replied November 22, 2023

Thank you so much for your amazing review - we're so happy to hear Daniel was able to resolve all your queries! Our team is always here to help with that learning curve and for you to get the most success out of our solution ✨ Let us know if you ever need anything!

February 1, 2024

Amazing and quick response from Maddox. Great costumer service!

My Store
United Kingdom
4 days using the app
February 6, 2024

Fast and friendly support.

Suppdiwupp
Germany
5 days using the app
September 7, 2023

I didn't know where to start with adding the widgets, spoke with Maddox from support and was able to assist. Maddox took over and installed the widgets on my website by adding the snippets into the back end. Thanks very much for all your support! We are now working on getting the reviews over from TrustPilot and other platforms so we are starting from where we left off with previous platforms.
www.fitnfly.co.uk

Fit & Fly Sportswear
United Kingdom
Almost 2 years using the app
Reviews.io replied September 14, 2023

Wow, what an amazing review - thank you so much for your valued feedback. We're so happy to hear that Maddox provided great support, we always strive to assist our clients in any way we can. We're happy to have you here at REVIEWS.io, if you need anything else, please let us know!

December 13, 2023

I didn't know where to start adding the widgets. Daniel helped every step of the way.
Thanks for your patience.

Good Scents
United Kingdom
About 1 month using the app
Reviews.io replied January 18, 2024

Daniel is an absolute super-star 🌟 glad to hear he was able to help you :) if you ever need anything else, just let us know!

June 30, 2023

We have been happy customers for 5 years. We are a unique company because we don't have a lot of skus, but do decent volume. All that said the price and feature set from Review IO met our needs perfectly.

Eko
United States
Over 4 years using the app
Reviews.io replied July 10, 2023

Thank you so much for taking the time to share your feedback with us. We're thrilled to hear that you have been a happy customer of Reviews.io for the past five years. Your loyalty and support mean the world to us. Be sure to jump on live chat for any assistance in discussing your account progress, features or just to pop in to say hi :)

October 4, 2023

Adam on live chat support is a life saver! managed to help me out big time installing code into my store as I have no experience. Not very clued up computer wise but the overall set up and customisation of widgets, email templates etc is quick, efficient and very manageable. A lot of options of customisable widgets and look forward to being able to track my reviews effortless. thank you would definitely recommend.

Drip Direct
United Kingdom
5 months using the app
Reviews.io replied November 22, 2023

We're super happy to hear that Adam was able to help you out! Our support team is always looking to find the best solution for our amazing clients. Let the team know if you need anything else! 🌟