Reviews (712)

Overall rating
4.6
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting numerous product reviews, enhancing product credibility and customer trust. They value its easy setup, customizable widgets, and robust features like Google seller ratings and marketing platform integrations. The responsive customer support, accessible via live chat and email, is frequently praised for its efficiency.

August 15, 2023

I've been using the App for a week now and I'm really impressed with the app and especially with the support! The onboarding process was super comfortable and even with more complicated questions, the support was always there to help me and did a really good job. The backend is very clear and easy to navigate. The integration with Shopify is easy and all widgets are visually very attractive. I also find the price-performance ratio very good compared to other providers, the costs are transparent and the scope of functions great. I am thrilled all around and recommend this app to anyone who wants to collect reviews on an independent platform.

albrechtgold
Germany
13 days using the app
Reviews.io replied August 29, 2023

Welcome to REVIEWS.io! We're so happy to have you here and look forward to working together :) Thank you for your amazing feedback on our platform, we'll continue to make our solution even better! If you have any further issues or questions, please let us know!

August 12, 2020

Excellent Customer Service. Helped install the app properly onto our site and can't fault any of the process at all.

Wet Walls & Ceilings
United Kingdom
13 days using the app
Edited August 31, 2021

Was definitely worth it switching over from Stamped.io to Reviews.io! Huge shoutout to Kehan for explaining the POWERFUL functionalities of the app in helping to accelerate our business growth and also MASSIVE thanks to Andrew & Cameron from the ANZ customer support team for being there to help me with installation & my incessant questions during Aussie hours.

GETFOODI
Australia
12 days using the app
Reviews.io replied August 31, 2021

Thank you for your review! Its great to hear that the switch over went well.

December 9, 2021

Absolutely the best integration for reviews on Shopify! During the transfer of TP to reviews.io we got assisted by the Customer Success Team who was instantly there if we had a question or even extra wishes. A big plus is that they have teams sitting around the world so no matter when you have a question they're instantly in the Service Chat and help you out.
Price to value is also great and the integration in our online shop looks amazing! My final conclusion - as maybe expected - I can highly recommend Reviews.io!

this is not a card game
Germany
12 days using the app
April 27, 2022

After evaluating a number of platforms, Reviews.io came out as the winner. And I'm really glad I picked it for our store - the platform has a ton of great features, it's really easy to integrate with our Shopify 2.0 theme, and their support team has been super helpful getting it set up. Would recommend!

Fellow Living
United States
12 days using the app
August 20, 2021

We have switched from a free App to Reviews.io and it was a very good decision. I love the layout and the options I have! great work and the support is very fast and perfect!

Paperless Life
Germany
11 days using the app
Reviews.io replied August 21, 2021

Thanks so much for the review. Glad to hear you're loving the app. :-)

November 20, 2023

Reviews.io are the best around, not least because of their integrations and their absolutely top notch customer service. They are not aggressive in their sales pitches, unlike some of their rivals, and they cannot do enoguh to help. The proof is in the pudding - these guys are the best.

Monty & Ridge
United Kingdom
11 days using the app
Reviews.io replied November 22, 2023

Wow, what an amazing review - thank you so much for your great feedback 🌟 If you need anything from our team or just want to discuss how to make the most of our platform - please jump onto our livechat! ✨

March 31, 2023

I'm glad they have a dedicated customer service team, or else I wouldn't have been able to upload the code on my own. I look forward to using that app. I'm excited about the prospect of gathering more product and website reviews.

Zatural
United States
11 days using the app
March 30, 2023

Features are great, and your users can leave reviews without creating accounts on some third-party system. Support has been great, and the free trial lets you test most of the features. Not the cheapest, but worth it for the value.

Roff Milling
South Africa
10 days using the app
September 1, 2020

We installed the app a week ago and it is amazing so far ! The support is just great and the app really easy to use. Highly recommend it.

Pomgo
Switzerland
10 days using the app