Reviews (712)

Overall rating
4.6
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting numerous product reviews, enhancing product credibility and customer trust. They value its easy setup, customizable widgets, and robust features like Google seller ratings and marketing platform integrations. The responsive customer support, accessible via live chat and email, is frequently praised for its efficiency.

September 1, 2020

We installed the app a week ago and it is amazing so far ! The support is just great and the app really easy to use. Highly recommend it.

Pomgo
Switzerland
10 days using the app
Edited April 24, 2023

Hands down the best review company! We'd been having a few issues with integration due to being on an older and custom Shopify theme but the customer service has been amazing! :) Super helpful and quick.

Aery Living
United Kingdom
10 days using the app
February 10, 2021

The discussions around the application with the engineers and also onboarding has been amazing, polite and professional. The review booster is a great way to start getting those reviews and *'s !

IQ Mobile UK
United Kingdom
9 days using the app
November 15, 2022

Nice tool with lots of different features!
Another great advantage is the fast and helpful support!

vacayto
Germany
9 days using the app
March 29, 2023

Switching from TrustPilot. The support has been very responsive and knowledgeable. So far, pleased with the product.

Back on Track USA
United States
9 days using the app
January 22, 2021

Great customer service! Would definitely recommend it. They really help you onboard your widget onto your website

Amala Chai
United Kingdom
8 days using the app
June 14, 2023

So far it has been a week since we have moved from JudgeMe to reviews.io and I say there is no turning back. Incredible customer services with quick responses, a ton of features not found elsewhere on the Shopify platform. We're using things from creating your own custom surveys, Klaviyo integration, company & product reviews, google review stars (which is fantastic!). Also there's full library of widgets that can be easily inserted throughout your theme, and for anyone on Shopify 2.0, you'll understand. Big shoutout to the whole team, we're looking forward on working with you folks, keep up the good work!

TACOMABEAST
United States
8 days using the app
Reviews.io replied June 30, 2023

Wow, wow, wow! Thank you for being a REVIEWS.io new customer with such positive feedback! We look forward to you being a customer with us for many years to come and is fantastic to hear you are using the features mentioned, I have no doubt you will enjoy the solution and all the benefits of creating a great strategy around our platform features. The team really appreciates your fabulous feedback. Welcome to the REVIEWS.io family!

April 23, 2021

We looked at a few options as we wanted both a place for our customers to know that our reviews are verified so they can trust them while also allowing these reviews to be seen by Google. The main area that stood out with reviews.io is the support, Vilash in business development and both Amador and Carlus in customer success have been excellent. We asked a lot of questions and they were really helpful and proactive. This stood them apart from others and I'm happy with our decision and implementation.

Judi Glover Art
United Kingdom
7 days using the app
June 22, 2023

Great first experience today at Review.io with Vilash & Callum - talked me through the process of onboarding and callum helped get the widgets in place - highly recommended

Heaven Therapy Skincare
United Kingdom
7 days using the app
October 21, 2020

Really simple set up & great help from the team. Quick responses on the chat too! Already seeing reviews coming in!

Aab
United Kingdom
7 days using the app