Reviews (721)

Overall rating
4.6
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting and displaying customer reviews, enhancing customer trust and business credibility. It integrates seamlessly with Shopify and offers customizable widgets and email templates. The variety of widgets effectively showcases products, and the platform is easy to use. Customer support is noted for its quick and efficient problem-solving, improving the onboarding process and ongoing support. Merchants express high satisfaction with its utility and customer service.

June 21, 2022

Best review app out there! Support is very responsive as well!
It has all the integrations, and the UI is very clean looking as well.

Furmia
United States
18 days using the app
December 21, 2020

The app works great, the set-up was also easy and the customer support is also great. They took great care of my concerns and questions. I can definitely recommend it.

MOROTAI
Germany
18 days using the app
June 6, 2022

Amazing customer experience, probably the best review app I have experienced. If you are struggling to find the right solution for your reviews, look no further. Best out there. Leila in Customer Support was super helpful, the level of service she provided is the reason I would recommend this app.

speakeasywithhayley
United Kingdom
18 days using the app
November 11, 2022

Very helpful customer service. They helped with my query and saw that the reviews were able to post on my homepage.

SAINTE CELLIER
United Kingdom
18 days using the app
August 16, 2023

Works exactly how I wanted it to and really helpful customer service. Thanks Maddox and shoutout to Joe

Zincello
United Kingdom
18 days using the app
Reviews.io replied August 29, 2023

Thank you for your amazing reviews and shoutouts for our super team members; Joe & Maddox! If you have any further questions or want to discuss any of our features, our team is always available to you!

Edited February 10, 2022

Es ist sehr leicht das System mit Shopify zu Verbinden und Bewertungen zu Sammeln.
Bei Problemen und Fragen ist der Support und die Technik/Entwickler super hilfreich und schnell per Chat zu erreichen.

Winetobefine
Germany
17 days using the app
August 10, 2023

We've been with Reviews.io for years now across Magento and now moving over to Shopify. It's hassle free, full of features with support you can rely on when needed. Definitely recommend for anyone who wants to take company and product reviews seriously.

Hairdressing Supplies
United Kingdom
17 days using the app
Reviews.io replied August 29, 2023

Thank you so much for your review, we really appreciate your loyalty and that we were able to support with your migration to Shopify. We'll continue to make our solution as streamlined and hassle-free, but if you do have any issues - our live chat is available 24/7!

October 24, 2022

It took me a while to work out what review application to go for. Really glad I went for reviews.io as its super important to go for a reviews platform that people trust. Some of the other reviews scream "drop shipping" The features that reviews.io have are fantastic, I love the nuggets and feel they will play a big part in getting people to hit the checkout button. The dashboard is also super easy to use & review collection process is simple to set up. If I have had any questions they are also really fast at getting back to us and offering help/advice

Boys Get Sad Too
United Kingdom
17 days using the app
June 25, 2020

Kann Reviews.io soweit absolut empfehlen! Das Onboarding mit Shane war klasse, der Support ist top! Die Auswahl der zur Verfügung stehenden Features ist super

Störtebekker Shaving Accessories
Germany
17 days using the app
August 19, 2022

Excellent support from Kai, who consistently provided me with updates on the progress of my request and went above and beyond to ensure that it was dealt with efficiently. He was also happy to answer all of my questions in great detail which has been a huge help to me! Thank you

Wongs Jewellers
United Kingdom
16 days using the app