Reviews (721)

Overall rating
4.6
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting and displaying customer reviews, enhancing customer trust and business credibility. It integrates seamlessly with Shopify and offers customizable widgets and email templates. The variety of widgets effectively showcases products, and the platform is easy to use. Customer support is noted for its quick and efficient problem-solving, improving the onboarding process and ongoing support. Merchants express high satisfaction with its utility and customer service.

December 22, 2020

To sign up and get everything up and running was super easy as Carlus did most of it for me and so my main concern, the set up, was just not a problem... really massively helpful and everything has been exactly what is promised. We are all very happy... Highly recommend...

Tattooed Now !
United Kingdom
15 days using the app
May 6, 2022

We moved from the biggest German review provider to reviews.io - we enjoy the features, the seamless Shopify integration and the interaction with Klaviyo. On top: the team is very supportiv. Thank you.

Knalle.berlin
Germany
15 days using the app
Reviews.io replied May 6, 2022

Amazing! We love it when someone switches to Reviews.io and has a great experience.

October 27, 2021

Easy to install, operate and integrate with other Shopify applications, plus the support team is always responsive and helpful.

MGI Golf USA
United States
15 days using the app
January 20, 2022

Big thanks to Carlus, Matt and the rest of the reviews.io team. They were super helpful in helping migrate our reviews to a new platform and took care of the whole process including replacing widgets. Carlus was excellent at onboarding and showing me the ropes of the new platform and features. The platform gives us so many more options than our previous solution and at a far better price! Keep up the great work team.

Dry Bags
United Kingdom
14 days using the app
March 22, 2022

Great app and awesome support.
I really can recommend using this app. Easy to use and great features for collecting and showing customer reviews

KleinLeni
Germany
14 days using the app
November 1, 2023

The team at reviews.io have been fantastic in helping us get set up, and their pricing and feature set are very competitive. Looking forward to seeing the results.

Mountain Joe's
United Kingdom
14 days using the app
Reviews.io replied November 22, 2023

Thank you so much for your review, we hope to continue helping with your set-up and getting everything up and running for you! Our live chat support is always available to you if you need anything else 🌟

November 25, 2020

Amazing app for collecting both company and product reviews. The support received is top notch. I would like to personally thanks both Matt and Carlus for their help in getting the account up and running and a few technical issues i had. Thanks again!

STANCED UK
United Kingdom
14 days using the app
November 2, 2022

Awesome App, Service and customer support.
The Team goes out of their way to help you sort out any questions you might have!

Solli's Hundebedarf
Germany
14 days using the app
April 14, 2023

Review.io makes a lot of sense for us as a community driven startup. Good customer service. easish to use

Sumo
Germany
14 days using the app
Edited October 29, 2021

Update: I’m removing one star. I’ve integrated with klaviyo but overall for an app I paid $55 a month. There are way too many bugs to fix. US isn’t seamless and it’s annoying. Australia and UK support are very helpful. Special mention to Alice, Cameron and Andrew. Currently testing klaviyo dynamic link so we’ll see. Set up is a breeze and so far so good.

Doodle Me Do
Singapore
14 days using the app