Reviews (712)

Overall rating
4.6
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting numerous product reviews, enhancing product credibility and customer trust. They value its easy setup, customizable widgets, and robust features like Google seller ratings and marketing platform integrations. The responsive customer support, accessible via live chat and email, is frequently praised for its efficiency.

April 7, 2022

We were with Feefo, and not very happy as it's super pricy and hard to connect with Shopify. After some research we switched over to reviews.io and couldn't be happier with the onboarding process we had. Used reviews.io in a few other capacities as well, and know they're worth the money. Well happy! watchesofwales.co.uk

Watches of Wales
United Kingdom
2 days using the app
March 3, 2022

I truly recommend this app, they have a great customer service. Amador was really nice and helped me with all the concerns and questions that I had! Thank you

El Ocaso Apparel
Canada
1 day using the app
August 1, 2023

Super helpful when sorting out issues, thank you. Great speed and patience when working on code specific changes.

Brite
United Kingdom
About 24 hours using the app
Reviews.io replied August 16, 2023

We really appreciate the great review. Our team is always working on how we can provide the best possible experience for our amazing customers. Glad to hear you had one of those experiences :)

Any further assistance needed and our live chat is always available!

November 25, 2022

great customer support!! needed to install it, had issues and they fixed it all for me, thanks a lot, very helpful!besides I think the app is great and works very well on my site!

Opera Dinners
Germany
About 23 hours using the app
February 17, 2023

Excellent app! The support is competent and fast. This is how work is fun. Can only recommend this app. We are a very small shop and are happy about the free plan. I hope to switch to a paid plan when there are significantly more sales in the future.

Filotimo Concept
Germany
About 23 hours using the app
June 1, 2023

The best review app out there. We've used a few others for our business in the past, none has had the functionality and ascetics of Reviews.io. Highly recommended!

Altitude Coffee London
United Kingdom
About 22 hours using the app
July 11, 2023

super kundenservice. Gutes tool für jeden shop, bin sehr zufrieden und es bietet verschiedene Möglichkeiten der Darstellung

vegardians GmbH
Germany
About 19 hours using the app
July 21, 2023

I really like how easy it is to use this program as a whole. The design is clean, easy to understand, and simple to use, which I really like. The learning curve was not too steep, which made using the software very easy and simple for me. It's clear that the main goal of its creation was to help people understand it.

I can't end this review without mentioning how much help Leila gave me when I started working there. Her advice was very helpful.

Leila's deep knowledge of the software and her ability to explain it in a way that was easy to understand made the training process much easier for me.

Thank you, Leila, for making my time so much fun. You set a high standard for customer service.

Profusion Cosmetics
United States
About 17 hours using the app
Reviews.io replied August 2, 2023

Thank you so much for your amazing review, Leila is an incredible team member here at REVIEWS.io and we're so glad that she was able to help you. She and the rest of the team always set the bar as high as we can for our clients. If you ever need anything else, our team is always available for you!

March 7, 2023

Excellent customer support throughout the implementation process. The dashboard and features are very intuitive. Great value. Very impressed.

myBrainCo
Australia
About 16 hours using the app
March 10, 2023

Very helpful when setting up my account. So far, so good! They have each of the attributes we are looking for.

Sydney So Sweet
United States
About 3 hours using the app