Reviews (721)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for collecting and displaying customer reviews, enhancing customer trust and business credibility. It integrates seamlessly with Shopify and offers customizable widgets and email templates. The variety of widgets effectively showcases products, and the platform is easy to use. Customer support is noted for its quick and efficient problem-solving, improving the onboarding process and ongoing support. Merchants express high satisfaction with its utility and customer service.
Refine
-
By rating
Nice tool with lots of different features!
Another great advantage is the fast and helpful support!
Great customer service! Would definitely recommend it. They really help you onboard your widget onto your website
Excellent support! No matter what time of day I contact Reviews.io support for assistance, I get an almost instant response. I've dealt with four members of the support team over the past week and each of them is knowledgeable, friendly and polite.
We’re really glad to hear that our support team has been able to assist you quickly, no matter when you reach out. It’s wonderful to know that each person you’ve spoken with has been knowledgeable, friendly, and polite.
Your kind words mean a lot to us, and we’re always here to help whenever you need it. Thanks again for choosing REVIEWS.io!
So far it has been a week since we have moved from JudgeMe to reviews.io and I say there is no turning back. Incredible customer services with quick responses, a ton of features not found elsewhere on the Shopify platform. We're using things from creating your own custom surveys, Klaviyo integration, company & product reviews, google review stars (which is fantastic!). Also there's full library of widgets that can be easily inserted throughout your theme, and for anyone on Shopify 2.0, you'll understand. Big shoutout to the whole team, we're looking forward on working with you folks, keep up the good work!
Wow, wow, wow! Thank you for being a REVIEWS.io new customer with such positive feedback! We look forward to you being a customer with us for many years to come and is fantastic to hear you are using the features mentioned, I have no doubt you will enjoy the solution and all the benefits of creating a great strategy around our platform features. The team really appreciates your fabulous feedback. Welcome to the REVIEWS.io family!
We looked at a few options as we wanted both a place for our customers to know that our reviews are verified so they can trust them while also allowing these reviews to be seen by Google. The main area that stood out with reviews.io is the support, Vilash in business development and both Amador and Carlus in customer success have been excellent. We asked a lot of questions and they were really helpful and proactive. This stood them apart from others and I'm happy with our decision and implementation.
hjhhjjjjjjjjjjjjjjjjjjjjjj
I think its best reviews tool on the market. I really like the team and the features are so good. Only thing I could criticize is the pricing of the UGC feature, which could be 40-50$ cheaper.
Its fantastic to read such amazing feedback from our clients new and existing on our solution, really great to hear and we hope your journey with us continues for years to come! Your feedback is appreciated regarding the UGC feature and I will be sure to pass this on to the correct team member for you. Any advise around your account, please do jump on live chat and the team will always be happy to help!
Brilliant experience getting started - Matt and Ciaran were on hand to integrate the app seamlessly. We received tons of great reviews within a few days, highly rated
Smooth sales up front with all the right speak and shiny objects with promise of integrating the 4 apps involved in the upsell. The reality? Ridiculous onboarding experience and promised walk through phone call scheduled at one month interval for each app. Ridiculous.
Daniel was very helpful in implementing reviews on our website. He always replied quickly and answered any questions I had. Great service.
We're happy to hear that Daniel provided you with great service, thank you for your review! If you ever have any other questions our team is always here for you to continue providing that level of support :) We're here for you!