Reviews (720)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for collecting and displaying customer reviews, enhancing customer trust and business credibility. It integrates seamlessly with Shopify and offers customizable widgets and email templates. The variety of widgets effectively showcases products, and the platform is easy to use. Customer support is noted for its quick and efficient problem-solving, improving the onboarding process and ongoing support. Merchants express high satisfaction with its utility and customer service.
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The support from REVIEWS.io is absolutely great and fast, always helping me on chat when I need and the features of this tool are insane. Thank you so much!
We're always here to help if you ever need anything else! Just jump into our live chat and someone will be right with you to assist with whatever :)
Thank you!
Amazing support! I was struggling to get the app running. I contacted the support and got help immediately. It turned out that the Shopify shop wasn't connected correctly. After a reinstallation of the app in Shopify and some sync time, it now works perfectly.
superb customer service & platform
Excellent support by the team at Reviews.i.o, particularly Kai. He couldn't have been more helpful when we required some assistance with setting up the 'Review widgets'. We already use this app on another of our websites so it was no surprise to get such excellent support as usual!
We were with Feefo, and not very happy as it's super pricy and hard to connect with Shopify. After some research we switched over to reviews.io and couldn't be happier with the onboarding process we had. Used reviews.io in a few other capacities as well, and know they're worth the money. Well happy! watchesofwales.co.uk
I truly recommend this app, they have a great customer service. Amador was really nice and helped me with all the concerns and questions that I had! Thank you
NOT user-friendly at all! If you are trying to switch over from the Shopify Reviews system (which we've had in place for 6 years!) this company's system does NOT coordinate with the export file provided by Shopify to import your current stores reviews. When I attempted to follow the Reviews.io instructions for import, I was told by their associate that I would have to go through 6 years worth of reviews and manually make *each and every review* and line item workable to their system. Reviews.io might be fine if you are brand new company wishing to implement a review system to your store, but they definitely need to update their program and make their system work with Shopify if they want to gain customers who already have reviews on the Shopify platform.
Die Plattform ist sehr individuell auf die eigenen Bedürfnisse anpassbar. Als Google Certified Partner haben die Bewertungen Einfluss auf unsere Sichtbarkeit bei Google und der Support unterstützt einen schnell und unkompliziert bei auftretenden Fragen und Problemen.
Super helpful when sorting out issues, thank you. Great speed and patience when working on code specific changes.
We really appreciate the great review. Our team is always working on how we can provide the best possible experience for our amazing customers. Glad to hear you had one of those experiences :)
Any further assistance needed and our live chat is always available!
great customer support!! needed to install it, had issues and they fixed it all for me, thanks a lot, very helpful!besides I think the app is great and works very well on my site!