Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, seamless Shopify integration, and efficient customer support. It's praised for effectively collecting and displaying reviews, which helps build customer trust and boost sales. Features like customizable review requests and audience segmentation are valued, as is its compatibility with platforms like Klaviyo. Merchants note its positive impact on store performance and competitive pricing. The continuous development and ability to handle both company and product reviews on one platform are seen as added benefits.

November 1, 2023

The team at reviews.io have been fantastic in helping us get set up, and their pricing and feature set are very competitive. Looking forward to seeing the results.

Mountain Joe's
United Kingdom
14 days using the app
Reviews.io replied November 22, 2023

Thank you so much for your review, we hope to continue helping with your set-up and getting everything up and running for you! Our live chat support is always available to you if you need anything else 🌟

September 13, 2023

We're really happy with the constant, quick, and great support the team is providing whenever we need help! The app runs great on our website and there are many options to choose from.

ingarden
United States
Over 1 year using the app
Reviews.io replied September 14, 2023

Thank you so much for your amazing review! We really appreciate you taking the time to submit your valuable feedback 🎉 If you ever need any more help or just want to discuss the platform and features available to you then we're available 24/7!

August 25, 2023

We came from using a different platform for several years and their pricing model simply pushed us away. That's when we discovered Reviews.io and we were impressed about everything it has to offer. The UI is great and everything front-facing is easy to use. There were a few hiccups during the integration process but we are super grateful for Leila at Reviews.io for the guidance and support. Keep it up Reviews.io, we're looking forward to see all the cool things you'll bring in the future. ✨

Ombre
United States
3 months using the app
Reviews.io replied August 29, 2023

Wow, thank you for your amazing review! We agree, Leila is a super-star here at REVIEWS.io!

Welcome to our platform, we're so happy to have you here and we look forward to working together and what we can achieve in the future! Be sure to hop on our live chat if you have any questions or want to learn about any of our features, we'd be happy to discuss anything :)

Once again, thank you for your great feedback! Here's to the future ✨

October 19, 2023

App is easy to use, pretty nice designed, intuitive for customers. Also, their CS is great and responsive. Props for Adam for helping me resolve some issues quickly.

jugoslovenski
Serbia
3 months using the app
Reviews.io replied November 22, 2023

Thank you so much for your amazing review, we're glad Adam was able to help you with those issues 💪 If you need anything else; Adam and the team are available to you!

July 4, 2023

Choosing the right review provider was not easy, but we are more than happy that we chose reviews.io. It's great to see that the team is always expanding their service and adding new features. We can only recommend it

feey AG
Switzerland
About 2 years using the app
Reviews.io replied July 10, 2023

We’re so glad you chose us as your review platform and we’ll continue improving our product to confirm that you made the right choice :) Please feel free to reach out to us on live chat if you need anything from the team!

June 22, 2023

I have tried 3 other review apps and ended up uninstalling them within a month. I installed reviews.io and was having trouble accessing all of the features. Isaac and Jake were amazing! Extremely patient, knowledgable, and able to fix in 5 minutes what I had tried to do for 2 hours. Customer Service is fantastic, looking forward to using this app and all of its features!

Shannan Bower Home
United States
5 months using the app
Reviews.io replied June 30, 2023

3! Apps, well we are so very pleased you came to us and that our fantastic support team were on hand to help you set up, we are biased of course but the support team really are great and always on hand to give the best possible service they can. I have passed your name drops onto Isaac and Jake as its always lovely to see the team hear the recognition for looking after our clients! We are always here to help and looking forward to seeing your journey with REVIEWS.io develop!

March 28, 2024

Die Plattform ist sehr individuell auf die eigenen Bedürfnisse anpassbar. Als Google Certified Partner haben die Bewertungen Einfluss auf unsere Sichtbarkeit bei Google und der Support unterstützt einen schnell und unkompliziert bei auftretenden Fragen und Problemen.

Duftkunsthandlung
Germany
About 17 hours using the app
September 22, 2023

Really good company to work with. Review companies can be so expensive, but reviews.io offer a good level of service with great value.

Easy to dela with and quick to respond to any queries.

The Tank Shop
United Kingdom
11 months using the app
Reviews.io replied November 22, 2023

Thank you so much for your fantastic review, any further queries and we're here for you on our live chat support!

June 14, 2023

Great tool for collection reviews and showing them in Google Search! Same Features but 1/2 price than other tools like trustpilot or trusted shops.

Wolkenfeld
Germany
About 2 years using the app
May 22, 2023

We've been using reviews.io for many years. Great tool -- it does pretty much everything an ecommerce platform needs. And always amazing customer service which is as important as the product.

Slice
United States
About 1 year using the app