Reviews (720)

Overall rating
4.6
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting and displaying customer reviews, enhancing customer trust and business credibility. It integrates seamlessly with Shopify and offers customizable widgets and email templates. The variety of widgets effectively showcases products, and the platform is easy to use. Customer support is noted for its quick and efficient problem-solving, improving the onboarding process and ongoing support. Merchants express high satisfaction with its utility and customer service.

December 8, 2022

Definitely a lousy app. they don't help. stay away. There are positive fake reviews. or try and see.

Toptan Mezar Taşı
Türkiye
5 minutes using the app
Reviews.io replied December 8, 2022

Thank you so much for your feedback.

We apologise that you did not feel that you received a sufficient level of support from us. Please be assured that we do our utmost to ensure customer satisfaction. Our response time for contacting customers on the live chat is within 4 minutes after the initial enquiry is sent.

Our support team is available 21 hours a day due to the global reach, meaning that we are on hand to help customers when they need it most.

There's been no communication from you to our live chat function or any other platform for that matter. Therefore, we were unable to help you as we did not receive a query from you.

If you require assistance at any stage of adding our app: prior to, during or post instal, please be assured to contact our customer support team, who will help you promptly.

March 9, 2016

We have been using reviews.co.uk for a few years now. Amazing company and product review service and its developed in the UK! Support is excellent too! Highly recommended!

Dsmusic
United Kingdom
November 5, 2021

Really great straightforward app with caring customer service. They keep helping me and I am very appreciative.

Lunar Lighting
Canada
December 4, 2024

simpleas.
Austria
9 months using the app
December 3, 2024

Siaa
India
24 days using the app
August 21, 2024

The Meat Club
Singapore
14 days using the app
February 26, 2024

René Bunzel | Instagram Marketing & Wachstum
Germany
Over 1 year using the app
April 18, 2024

Valeria and Viktor
Switzerland
About 2 months using the app
November 10, 2023

Ritter Decken
Germany
7 months using the app
Reviews.io replied November 22, 2023

Thank you for your review, let us know if you need anything! Our live chat is always available to you 🌟

November 11, 2023

Mediterranestartup
Spain
About 2 months using the app
Reviews.io replied November 22, 2023

Thank you for your review, let us know if you need anything! Our live chat is always available to you 🌟