Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, seamless Shopify integration, and customizable widgets and email templates. Its ability to collect numerous reviews is seen as a key feature for building customer trust and enhancing store performance. Merchants also value its competitive pricing and integration with platforms like Klaviyo. The customer support is praised for being quick, responsive, and knowledgeable, making it a valuable tool for boosting conversion rates.

September 8, 2023

great app, smoothly switched a few months ago. Great to have productreviews now instead of company reviews only. Quick respons on questions from the team and easy to install! Happy customer from the Netherlands

Bedankjes.nl
Netherlands
6 months using the app
Reviews.io replied September 14, 2023

We're so happy to have you here at REVIEWS.io! Welcome :) 🇳🇱 Collecting both company and product reviews is essential and we'd never restrict you from collecting only one type!

If you have any other questions or want to discuss features, we're always here for you 24/7!

August 10, 2023

Would highly recommend installing the REVIEWS.IO app for collecting your reviews. It integrates seamlessly with my Shopify website and the dashboard is very easy to use. The customer service provided is helpful, fast and responsive.

Bebeco
United Kingdom
9 months using the app
Reviews.io replied August 29, 2023

Thanks for your recommendation! We really appreciate your feedback and are super happy to hear that you were satisfied with the support our team offered :) We're always looking to improve and make our platform even MORE streamlined for our amazing clients such as yourself.

If you ever need anything, our team is here for you!

September 11, 2023

Great customer service. Specially Mollie has been a great and quick help to fix some issues.

OKONO
Belgium
About 2 years using the app
Reviews.io replied September 14, 2023

Thank you for your great review, Mollie is a fantastic member of our support team here at REVIEWS.io 🎉 If you ever need help, all of our team are here to support you ⭐️

June 13, 2023

Amazing tool, great customer service
Always releasing new features
We love it and use it everyday
Helps us to improve conversion

Holy Pit GmbH
Austria
Over 1 year using the app
September 15, 2023

Amazing support! All the team is so nice and hansome, thank you so much!
Would choose reviews.io again! Perfect service, app, customer support, etc.
Best regards

Gipfelgaudi Store
Germany
3 months using the app
Reviews.io replied November 22, 2023

Thank you so much for your amazing review, in terms of customers we'd always choose you too! We're glad you found our platform perfect! We're always here for you if you need support 💪

August 2, 2023

There's one person here that really stood out Maddox, he was fast, attentive, and trouble shoot my problem here using this application.! 6 stars if I could.

Sabinas Coffee Stop
United States
6 months using the app
Reviews.io replied August 17, 2023

Maddox is a star, isn't he! Our team fully agrees that Maddox is a 6-star team member so we're very happy when he gets recognition from clients such as yourself.

If you have any further questions or just a chat, our team is always available 24 hours :)

September 20, 2023

The customer service is second to none, Daniel just walked me through adding the reviews to our home page......... if I can do this then anybody can. Highly recommend this app for reviews.

Model Secrets
United Kingdom
2 months using the app
Reviews.io replied November 3, 2023

Thanks for your incredible review, Daniel is a champion when it comes to assisting with installations! Any other issues and our support team is always available to you!

Edited June 13, 2023

Just had amazing customer service from Jake. I had an issue I needed help with. Messaged way before 7.00 a.m. by 7.10 a.m. he had gone into my shop and fixed the issue. Professional and so helpful. Thank you Jake - 5 star legend - Abbie Bell Click Style

Click Style
United Kingdom
5 months using the app
May 18, 2023

Excellent review app, wonderful support and customer service. Really efficient plug ins and widgets, have enjoyed using this in the business.

TLC Sport
United Kingdom
Over 2 years using the app
July 21, 2023

I am very happy I went with reviews. They are always very helpful and personal whenever I query anything on the live chat and it is an easy-to-use system.

Annie Apple
United Kingdom
Over 2 years using the app
Reviews.io replied August 2, 2023

We are very happy to have you here with us at REVIEWS.io :) if you ever have any further questions then our live-chat service is always available to you!