Reviews (711)

Overall rating
4.6
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to quickly gather customer reviews, boosting trust and visibility. They praise its easy setup, seamless Shopify integration, and customizable features like review widgets and email templates. The automated review collection and targeted requests are particularly valued. Its reliable performance and exceptional customer support, with staff members like Adam, Maddox, and Trilok highlighted for their responsiveness, are also noted benefits.

June 7, 2024

Great Customer support. One of the best apps out there.

ODs Designer Clothing
United Kingdom
About 2 years using the app
Reviews.io replied August 19, 2024

Wow, thank you for the fantastic review! We're absolutely thrilled that you love our app and had such a great experience with our customer support. Knowing that you find value in what we offer makes our day!

We’re here to keep supporting you every step of the way. Thanks again for choosing us—we’re excited to continue to develop our app & features to support clients like you!

May 15, 2024

Great customisation options for widgets and excellent support. If your problem isn't covered in the support documentation, there is always someone on hand to help really quickly.

Vivida Lifestyle
United Kingdom
Over 3 years using the app
Reviews.io replied August 19, 2024

Thank you for the fantastic 5-star review! We’re delighted to hear that you’re enjoying our customization options for widgets and that our support team has been able to assist you quickly when needed.

Your satisfaction is our top priority, and it’s great to know that we’ve been able to meet your expectations. If you ever need further assistance, we’re always here to help!

Thanks again for your kind words and support.

April 30, 2024

We love reviews.io they were extremely helpful in the onboarding process and respond to enquiries straight away. We have accumulated over 700 reviews on our products since launch 6 months or so ago which is amazing! Thanks guys!

Naked Life Non-Alcoholic Spirits
Australia
8 months using the app
Reviews.io replied August 19, 2024

Thank you so much for the lovely review! We’re thrilled to hear that you’ve had such a positive experience with REVIEWS.io, especially during the onboarding process. It’s fantastic to see that you’ve already accumulated over 700 reviews in just six months—what an achievement!

We’re so glad we could be a part of your journey, and we’re here to support you every step of the way. Thanks for choosing us, and we’re excited to see your continued success!

April 30, 2024

The team from REVIEWS.io is amazing. You can get in touch very easily and they help you super quick with your problem. thanks for that. Very good customer service.

KRIOR
Germany
About 1 year using the app
Reviews.io replied August 19, 2024

Thank you for the wonderful review! We're so glad to hear that you found our team amazing and that we could assist you quickly with your needs.

Providing top-notch customer service is our priority, and it’s great to know we hit the mark.

Thanks again for your kind words—we’re always here to help!

May 15, 2024

Very good reviews platform for all thing D2C !

ELEAT
United Kingdom
Almost 2 years using the app
Reviews.io replied August 19, 2024

Thank you for the great review! We're delighted to hear that you find our platform valuable for all things D2C. Your feedback is much appreciated, and we’re here to keep supporting your success!

Thanks for choosing REVIEWS.io!

May 4, 2024

Used it in several stores by now and am fully convinced that this is by far the best review app there is.
You might start with another but if things progress everyone I am in contact with switches to Reviews.io.
Great support, superior product and fair pricing (from free for those who start and all the way to scaling companies).

FAROS LINEN
Germany
About 1 month using the app
Reviews.io replied August 19, 2024

Thank you for such an incredible review! We’re thrilled to hear that you’ve chosen REVIEWS.io for multiple stores and consider us the best review app out there.

Your trust in our platform and feedback about our support, product quality, and pricing mean the world to us.

It’s wonderful to know that as businesses grow, they find value in switching to reviews.io. We’re here to support you every step of the way, whether you're just starting out or scaling up.

Thanks again for your continued trust and support!

March 28, 2024

This is one of the best reviews services we found, it looks great too. Support is very much on point, if a little slow.

Marloe Watch Company
United Kingdom
Almost 5 years using the app
Reviews.io replied August 19, 2024

Thank you for the fantastic 5-star review! We’re thrilled to hear that you find our service one of the best and that you’re happy with how it looks.

We appreciate your feedback about our support being on point, and we
apologize for any delays you experienced. We’re continuously working to improve our response times to ensure you get the assistance you need as quickly as possible.

Thanks again for your support and valuable feedback—we’re here whenever you need us!

May 31, 2024

great app, seamless integration and great support

Fire Maestro
United Kingdom
About 1 year using the app
Reviews.io replied August 19, 2024

Thank you for the wonderful review! We’re so glad to hear that you’re enjoying the app and that the integration was seamless. It’s also great to know our support team has been there for you. Your feedback means a lot to us!

Thanks for choosing REVIEWS.io—we’re here whenever you need us!

May 10, 2024

Easy to set up, works fine and the support team is super helpful. Highly recommended!

HOME ART HAVEN
United Kingdom
3 months using the app
Reviews.io replied August 19, 2024

Thank you for the great review! We’re so glad to hear that you found the setup easy and that everything is working smoothly.

It’s wonderful to know our support team has been super helpful as well. Your recommendation means a lot to us!

Thanks for choosing REVIEWS.io—we’re here whenever you need us!

August 21, 2024

Superb.

Vitera
Malaysia
2 months using the app