REVIEWS.io

REVIEWS.io

by Reviews.io

Text, Photo & Video Reviews | Licensed Google Review Platform

4.3 of 5 stars(33 reviews)

Publish Reviews

Publish your reviews on your site using our widgets or API. Our Google Review License means you get stars next to your Google results.

SMS & Email Collection

Collect reviews via email & SMS on autopilot. Our review collection process is fully customisable.

Video Reviews

Collect Videos & Photo Reviews from your customers that can then be used on social media.


About REVIEWS.io

About Reviews.io

**Updates**

  1. All plans now include Video Review

  2. FREE SMS credits on all plans

  3. FREE INSTALLATION - Install the app then contact our team via live chat.

Loved by over 8000 e-commerce stores, Reviews.io is the most advanced review solution on the market.

Instantly increase your on-site conversion rates by collecting and displaying customer feedback. Our content license with Google gets your reviews showing across the web, proven to increase trust in your business, traffic to your site and your bottom line.

Collect more reviews

We've made the review-writing process super easy for your customers. There's no need to create an account or log in, all reviews are verified automatically during the invitation process. With advanced features available like in-email review collection, we've reduced the steps required and give you the best review conversion rates.

Publish reviews everywhere

Customers love to read reviews, and if they're already on your site, they'll spend more time learning about your business from the best marketing source - your existing customers! On-page review content is great for business and great for Google, as the ever-changing nature of reviews means better SEO for your site. Social proof is so important to business growth.

Product reviews

Get SEO benefits with star ratings on your product page search results, increasing traffic to your site. Get better on-page conversion from Google Shopping campaigns from better-informed customers. Improve trust in the products you sell with questions & answers.

Google integration

Our Google Partnership gives you review stars in Ads, Organic Search, Shopping & Maps, meaning you’ll stand out against your competitors online.

Instagram integration

Access a dynamic list of Influencers who have shopped with you to identify ideal Influencer opportunities. See all the Instagram posts that have mentioned or tagged your brand in one feed then turn every great photo into free marketing for your brand. Tag products in your favourite UGC and pull it into a widget to create a shoppable Instagram Gallery.

Elements Widget

Elements brings some of our most-loved on-page review features together all in one place. It's completely customisable, with four main 'elements' you can mix and match to fit your requirements - Company & Product Reviews, Q&A and Instagram. With so much information available to your store visitors, they're more likely to spend more time on site and purchase.

Review content controls

All verified reviews will remain on your Reviews.io account as long as they adhere to our customer review guidelines. For factually-incorrect reviews, we will work with your and your customers to resolve any review content issues you may have.

Integrates with

  • Loyalty Lion,
  • Klaviyo,
  • Gorgias,
  • Smile.io,
  • Zendesk,
  • Google

Media gallery

Support

Pricing 14-day free trial

See all pricing options

External charges may apply. These charges are billed by the external provider and won’t appear on your Shopify invoice.

Small Business

$89/month

Additional fees may be applicable for feature bolt-ons

  • 400 Review Invitations per month

  • Company Reviews

  • Product Reviews

  • Video Review

  • Stars In Google Ads

  • Comprehensive Widget Library

  • Rich Snippets

Growing Business

$159/month

Additional fees may be applicable for feature bolt-ons

  • Small Business plus:

  • 2500 review invitations per month

  • Google Shopping reviews

  • Advanced publishing options

  • Review retargeting ads

  • API access

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

4.3 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    76% of ratings are 5 stars
  • 4 of 5 stars
    3% of ratings are 4 stars
    (1)
  • 3 of 5 stars
    6% of ratings are 3 stars
    (2)
  • 2 of 5 stars
    3% of ratings are 2 stars
    (1)
  • 1 of 5 stars
    12% of ratings are 1 stars
    (4)

Most recent reviews

PedestalSource

Pretty good interface, company genuinely seems set up to help a small business like ours. Per the usual, the on-boarding and customer support is mediocre. With better customer support, this tool would be a lot more powerful, which is to say: to make the most of the tool, anticipate figuring out a lot of this on your own regardless of how the app is sold. It must be said, we've been in the middle of a pandemic, so our experience has very likely been impacted by that and perhaps during "normal" times the service is excellent, which would make this a five-star product. Though risking an unfair assessment given the context, I'll still say: It's great they're a google partner, but when I asked for help verifying if we were collecting reviews correctly, whether or not we had the right data in our product catalogue for the Google shopping reviews, and exactly WHERE to input the code snippets in our Shopify site, I was simply sent generic, relatively useless how-to articles that I had already found on my own. A support ticket was placed for help inserting the snippet into the shopify site so we would get the stars showing under the product title on product pages, and a week later after following up three times on the Reviews.io support channel, I was told there weren't any product reviews (there were 200+, they simply hadn't looked in a week since we started gathering them) and then sent a link to the code snippet. Pretty useless. So I created a duplicate store and guessed around with where to embed the code snippet, even though I have no experience with code. Was able to figure it out, though mostly thanks to Shopify's simple interface. I have a handful of other changes and optimizations I'd like to make but I'm growing disheartened that we'll get there without a third-party vendor––an expense we can't currently afford. What's more, it will simply be a waiting game of trial-and-error to see if we have our catalogue and reviews collection set up properly to get the stars in our ads. All that said, the platform itself is solid and we've collected over 400 reviews in the past week and it seems like we're at least well on our way to getting the GSR. I can tell there is a lot we can do with this tool but the company doesn't seem to have the support at the moment to help customers with minimal dev experience really thrive.

Destiny Outlet

the app is great and the support is better i want to specially thank cameron for going out of his way to help me out.

Developer reply

May 18, 2020

Thank you for the review, it means a lot to REVIEWS.io and will certainly let Cameron know.

Hanako Therapies

The support was fantastic, Cameron has been a big help. The app fits easily into my shopify store thanks