REVIEWS.io Review Platform

REVIEWS.io Review Platform

by Reviews.io

Google Licensed Review Platform | Product & Company Reviews

4.3 of 5 stars(29 reviews)

Generate More Trust

Collect product and company reviews and publish them across Google using our automated review collection tools and on-page widgets

Grow Traffic & Revenue

Show unique review content for better SEO and more conversions across multiple channels. More customer feedback increases time on site & AOV

Simple Installation

Fully integrated with Shopify. Get started in seconds & send hundreds of review invitations immediately


About REVIEWS.io Review Platform

About Reviews.io

**Special offer** - FREE INSTALLATION - Install the app then contact our developers on Live Chat in your REVIEWS dashboard for details.

Loved by over 8000 e-commerce stores, Reviews.io is the most advanced review solution on the market.

Instantly increase your on-site conversion rates by collecting and displaying customer feedback. Our content license with Google gets your reviews showing across the web, proven to increase trust in your business, traffic to your site and your bottom line.

Collect more reviews

We've made the review-writing process super easy for your customers. There's no need to create an account or log in, all reviews are verified automatically during the invitation process. With advanced features available like in-email review collection, we've reduced the steps required and give you the best review conversion rates.

Publish reviews everywhere

Customers love to read reviews, and if they're already on your site, they'll spend more time learning about your business from the best marketing source - your existing customers! On-page review content is great for business and great for Google, as the ever-changing nature of reviews means better SEO for your site. Social proof is so important to business growth.

Product reviews

Get SEO benefits with star ratings on your product page search results, increasing traffic to your site. Get better on-page conversion from Google Shopping campaigns from better-informed customers. Improve trust in the products you sell with questions & answers.

Google integration

Our Google Partnership gives you review stars in Ads, Organic Search, Shopping & Maps, meaning you’ll stand out against your competitors online.

Instagram integration

Access a dynamic list of Influencers who have shopped with you to identify ideal Influencer opportunities. See all the Instagram posts that have mentioned or tagged your brand in one feed then turn every great photo into free marketing for your brand. Tag products in your favourite UGC and pull it into a widget to create a shoppable Instagram Gallery.

Elements Widget

Elements brings some of our most-loved on-page review features together all in one place. It's completely customisable, with four main 'elements' you can mix and match to fit your requirements - Company & Product Reviews, Q&A and Instagram. With so much information available to your store visitors, they're more likely to spend more time on site and purchase.

Review content controls

All verified reviews will remain on your Reviews.io account as long as they adhere to our customer review guidelines. For factually-incorrect reviews, we will work with your and your customers to resolve any review content issues you may have.

Integrates with

  • magento,
  • prestashop,
  • bigcommerce,
  • zendesk,
  • intercom,
  • woocommerce

Media gallery

Support

Pricing 14-day free trial

See all pricing options

External charges may apply. These charges are billed by the external provider and won’t appear on your Shopify invoice.

Small Business

$89/month

Additional fees may be applicable for feature bolt-ons

  • 400 Review Invitations per month

  • Company Reviews

  • Product Reviews

  • Stars In Google Ads

  • Comprehensive Widget Library

  • Rich Snippets

Growing Business

$159/month

Additional fees may be applicable for feature bolt-ons

  • Small Business plus:

  • 2500 review invitations per month

  • Google Shopping reviews

  • Advanced publishing options

  • Review retargeting ads

  • API access

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Overall rating
4.3 of 5 stars
Based on 29 reviews

  • 5 of 5 stars
    79% of ratings are 5 stars
  • 4 of 5 stars
    0% of ratings are 4 stars
    (0)
  • 3 of 5 stars
    3% of ratings are 3 stars
    (1)
  • 2 of 5 stars
    3% of ratings are 2 stars
    (1)
  • 1 of 5 stars
    14% of ratings are 1 stars
    (4)

Most recent reviews

Oceans Alive Health

Easy to integrate and easy for customers to use.
I'm not a big fan of the layout of the dashboard on their website, that can definitely be optimised for better user design... but I can't fault their customer service!
My questions get promptly resolved.

Developer reply

January 21, 2020

Thank you for your review, we are currently working hard to improve & simplify our dashboard design. We should have a new version of the dashboard live by the end of February 2020.

Tippsy Sake

great customer service! really thorough support upon replacing Yotpo and integrating their platform. thansk!

Lowland Kids

Huge issues with products syncing from Shopify to Reviews.io that their devs had to get involved with a couple times. Was given no explanations or even notice when everything was taken care of. When they did sync, all products were duplicated in Reviews.io and reviews were randomly assigned to a variant of the product. Then I asked them to merge the products. The SKU the system chose was a made-up one that didn't correlate to real products in Shopify.

In general the support team were quick to respond at first, then either don't respond to follow-up questions or take 30+ minutes (a little badge in the chat shows when they've seen your message). Most of the time they were unhelpful.

The UX is unintuitive and leads to completely unnecessary confusion. The hierarchy inconsistency is baffling.

I give it three stars for the following reasons:
- Support is quick to respond to simple inquiries (usually under 5 minutes). Same can't be said of all their competitors.
- Pricing is fair
- Platform is pretty quick (competitors feel more laggy)