Reviews (386)
Overall rating
4.6
Edited March 14, 2024
This App refunds payments without my telling you, its terrible avoid at all costs
Aevitas UK
United Kingdom
About 1 year using the app
Kaktus replied
May 11, 2023
We’re truly sorry to hear about your experience. Our app does not automatically issue refunds on its own - any refunds are typically processed through your Shopify admin or by other payment workflows you may have set up. We understand how concerning unexpected refunds are, and we’d like to investigate this closely to see what may have caused it.
Thank you for bringing this to our attention - it helps us ensure our app continues to work reliably for all merchants.
Best regards,
KaktusApp team