Reviews (442)

Overall rating
4.7
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting pre-sale conversions, especially during seasonal sales. It features a user-friendly interface that simplifies pre-order management and offers customization options to meet specific business needs. The app's effectiveness is further supported by responsive and efficient customer support, known for quick and effective issue resolution via real-time chat.

November 18, 2024

What can I say from install to now soon to be uninstall - problems!

Add to cart function does not work - on my site
The ap removed add to cart button from my site

I now have to re-upload and publish multiple SKU's

What I can say is the support team tried to help as much as possible and where incredibly diligent helping for over 4 hours - they just couldn't fix the button issues or get the ap to work correctly.

Binky
United Kingdom
About 1 month using the app
Kaktus replied November 20, 2024

We are sorry to hear about the experience you faced and understand your concerns. Our team has reviewed the situation and provided an explanation, noting that the behavior stemmed from the styles set up in the theme.
Should you choose to reinstall our app, we would be happy to investigate further. Please also consider that you have been using our app since October without issue, and this concern only arose a few days ago.
We’re here to assist you and ensure everything works as expected.
Warm regards,
Kaktus Apps Team

February 26, 2025

THIS APP IS NOT WORKING FOR VARIANTE ONLY FOR STYLE.
IF YOU HAVE VARIANT SOLD OUT DO NOT USE THIS APP!!
I INSTALL IT AND NOW I NEED TO REMOVE IT.

Onekid
United States
About 1 hour using the app
October 28, 2024

Solves lots of problems but isn't as seamless as we'd hoped for our situation.

Startup Candy Co.
United States
About 1 year using the app
Edited January 21, 2025

Thank you for the great customer service and for refunding me.

Lost in Vagus
United States
About 2 months using the app
June 27, 2024

Absolutely the best pre-order app. Customer support is ALWAYS there to help out. Set-up was 5 minutes and CS was there to support for human error immediately. Too easy.

Mirror Skin
United States
About 1 hour using the app
September 16, 2024

Very easy to operate and customer service with fast and efficient response

CANAPES USA
United States
12 months using the app
July 10, 2024

very good design, they help me a lot, thanks for the help

NR-7 E-Bike Store
United States
1 day using the app
July 23, 2024

great customer service

Thompson Cooper LTD
United Kingdom
11 months using the app
October 19, 2024

Super Support von Tom, alles cool. Klappt einwandfrei!

MINOH Shop
Germany
About 1 hour using the app
May 17, 2024

This has been my favorite app for over a year now for all of our pre-orders.

The team is phenomenal every single time.

Everything JUST WORKS. Whenever we had any issues, it is SOLVED. Handled some complex requests like butter.

The WHOLE team is phenomenal, but Anne has been taking care of us and couldn't be more grateful to her :)! Do not hestitate. The BEST.

Your Protocol
United States
7 months using the app