Klarna On‑Site Messaging

Klarna On‑Site Messaging

Reviews (116)

Overall rating
2.2
Counts per rating level
  • 30% of ratings are 5 stars
    35
  • 13% of ratings are 4 stars
    15
  • 3% of ratings are 3 stars
    3
  • 2% of ratings are 2 stars
    2
  • 53% of ratings are 1 stars
    61
All reviews
January 21, 2023

Its working pretty good. Only one big problem that i found is Ad blocker and tracking blocker. If my customer use Ad blocker then this app doesn't show at all on the website. That's why this apps is pretty much useless because now days all modern browser use Ad blocker. Can you please KLARNA fix that??

Alfa-Jewelry
Finland
About 4 hours using the app
Klarna replied January 21, 2023

Hi Alfa-Jewelry,
We hear you about the Ad blocker issue.

Update (from 2023-Jan-26): discussion this with the Klarna On-site messaging team, not all Ad blockers block Klarna's On-site messaging. Could you please share the Ad blocker that is blocking Klarna's On-site messaging, and Klarna can request that not be blocked?

If you open a support case via skosm@klarna.com (and reference this review) that would be the best way to hopefully see if we can improve this?

Thank you!