Reviews (7)
The app is good and does everything I need.... When its working properly...
Problem is... The customer support is pretty poor...
So the app has stopped working I have emailed support 4 times now and even got a Shopify Support person to email them as well... Not had a reply... not even to say they are aware of the problem and working on a fix.... NOTHING!!!!
This has really caused me a BIG problem as had a new release coming out today... And now i have no audio player...
Shopify has recently upgraded its APIs with breaking changes, and we found out about it live: https://community.shopify.com/c/shopify-apps/shopify-app-is-not-loading-in-new-unified-admin-although-working/m-p/1941526#M59734
We pushed an update to fix this on our end and it should work as expected again. Sorry for any inconvenience.