Reviews (1,028)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
All reviews
Edited May 15, 2023

I had a problem with one of the products (product damaged) in my order and they took action quickly to credit or refund that order. The Gelato team informed me of the next steps to follow when I encounter a futur issue which is really clear. My problem is the refund was made only on a Gelato wallet which only allows you to use it in a futur order in their store.

Regards

Olivier

Bomure
Canada
About 1 year using the app
Gelato replied March 13, 2023

Hello,

It's great to hear that Gelato is working well for your art print business! The team at Gelato is constantly working to improve the platform and user experience, so it's good to know that you have noticed these updates. If you have any feedback or suggestions on how they can continue to improve the platform for you and other users, feel free to reach out to our support team.

Thank you for sharing your positive experience,
Bartosz
Gelato Support Team