Reviews (2,435)
Overall rating
4.7
March 15, 2023
My campaign wouldn't send. This was after I had to deposit money to send them. My account balance showed I was charged, couldn't find analytics or metrics on the campaign anywhere. Finally reached out to support and was told it didn't send.
Now I have to wait and hope my deposit is refunded.
Grip Spritz
United States
2 months using the app
Yotpo - Email & SMS replied
March 22, 2023
We're so sorry to learn that you're experiencing difficulties with your SMSBump campaigns. After reviewing your account, we've issued a refund to your account balance. We've also tried contacting you, but we have not heard back. If you're still experiencing issues, or if you have any questions, please reach out to our team.
