Reviews (335)

Overall rating
3.5
Counts per rating level
  • 69% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 19% of ratings are 1 stars
All reviews
March 31, 2023

Route has been helpful in recovering lost and stolen package costs for us at scale as well as a huge time saver for our Customer Experience teams. We are able to offer our customers worry-free insurance and at no cost to the brand.

Primally Pure
United States
3 months using the app
RouteApp LLC replied April 3, 2023

Thank you for sharing your positive experience with Route! It's great to hear that our service has been helpful in recovering costs for your business, and we're committed to providing a simple and efficient solution to package problems that arise.

We believe that it's important for businesses to have access to affordable and reliable shipping insurance, and we're happy to offer a solution that can help businesses of all sizes.

We're committed to providing top-notch service to both you and your customers and will continue to work hard to support your business.

Thank you again!
Leea, Customer Service