Klarna On‑Site Messaging

Klarna On‑Site Messaging

Reviews (116)

Overall rating
2.2
Counts per rating level
  • 30% of ratings are 5 stars
    35
  • 13% of ratings are 4 stars
    15
  • 3% of ratings are 3 stars
    3
  • 2% of ratings are 2 stars
    2
  • 53% of ratings are 1 stars
    61
All reviews
April 7, 2023

Customer Service is non-existent. Clients see only a white screen when trying to check out. The app itself is defective.

Gin Amber Beauty
United States
9 months using the app
Klarna replied April 7, 2023

Hi Gin Amber Beauty,

We're very sorry to hear that you're experiencing this issue with our payment gateway and want to make this right for you! We've sent an email to the address tied to this Shopify store so that we can begin providing you with steps to resolve this issue.

Alternatively, our live Merchant Support team can also be reached via phone call at 844-552-7620 Mon - Fri, 8 am to 5pm, and 24/7 via the live chat linked here: https://www.klarna.com/us/business/merchant-support/