Reviews (82)

Overall rating
4.2
Counts per rating level
  • 79% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 17% of ratings are 1 stars
All reviews
June 28, 2023

Emotionally drained dealing with this company. I will keep it simple. Overcharging by MASSIVE amounts (incorrect ship weights, like 2-10x higher), lost and missing inventory, late shipments all the time, lots of lost packages never scanned.

Power of KANE
Canada
11 months using the app
ShipHero replied September 5, 2023

Hi, Power of Kane Team!
We are truly sorry to hear about your frustrating experience with our company. Your feedback is invaluable, and we take your concerns seriously.
Overcharging, incorrect ship weights, lost inventory, late shipments, and unscanned packages are all issues that should never occur, and we understand the toll this has taken on you.
Please reach out to us at fulfillment@shiphero.com so that we can address each of these issues promptly and work towards resolving them.
Your satisfaction is of utmost importance to us, and we are committed to making things right.
Thank you for bringing these issues to our attention.
We look forward to hearing from you!