Reviews (149)
Overall rating
4.7
Edited May 9, 2024
This app has lost me sales. I had numerous customers contact me to say they couldn't add to cart. When I disabled the app suddenly they could purchase again.
Jasmine and Jade Interiors
United Kingdom
About 1 year using the app
Kaktus replied
July 13, 2023
We’re truly sorry to hear this happened. We understand how serious it is to lose sales and frustrate your customers - this is absolutely not the experience we want for our merchants.
It sounds like there may have been a conflict between the app and your theme or another app that affected the add-to-cart functionality. We’d be grateful for the chance to investigate this further and ensure it doesn’t happen again. Thank you for your honest feedback - it’s invaluable in helping us improve.
Best regards,
KaktusApp team.
