Trackify Facebook Pixel,TikTok

Trackify Facebook Pixel,TikTok

Reviews (355)

Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
All reviews
Edited February 5, 2026

i’ve been using TrackifyX for a while, but the recent experience has been terrible. The app simply hasn't worked for the last few days—it won't load/sync at all. I tried reaching out to their customer service multiple times, but they are completely unavailable. No replies, no updates, nothing. It’s unacceptable to have a broken product and zero support. I cannot recommend this app anymore

אוזו-שופ
Canada
Over 2 years using the app
Trackify X replied August 11, 2023

Thank you for your feedback, and we sincerely apologize for the inconvenience. We experienced a temporary server issue due to an unexpected core server failure from our server provider. Our engineering team resolved it the same day, and the app has been operating normally since.

As many merchants were impacted at the same time, there was an unfortunate delay in our response. We truly appreciate your patience and understanding.