Reviews (750)
Overall rating
4.7
August 13, 2023
We've uninstalled this app from our store and now see an outrageous charge for $1919.88 on our bill - What is going on?
Epic Fly Rods
New Zealand
About 4 years using the app
Rise.ai replied
May 12, 2025
Hi there, the charge you're referring to was for the annual subscription plan that was originally selected and enabled on your account.
I'm glad we were able to quickly resolve this once you reached out, and that you’ve since found a plan that better fits your needs by subscribing to one of our monthly plans.
We’d be more than happy to help you choose the pricing plan that best fits your business, please don’t hesitate to contact me directly or reach out to our 24/7 support team.
Wishing you all the best,
Itay
Head of Support