Route Protection and Tracking

Route Protection and Tracking

Reviews (335)

Overall rating
3.5
Counts per rating level
  • 69% of ratings are 5 stars
    232
  • 5% of ratings are 4 stars
    17
  • 2% of ratings are 3 stars
    6
  • 4% of ratings are 2 stars
    15
  • 19% of ratings are 1 stars
    65
All reviews
August 29, 2023

Route has been a big support to our business, helping us provide better service for our customers when dealing with the dreaded shipping struggles of lost, missing, stolen, or damaged packages. The CSMs we've worked with have been responsive to our needs and questions, and the general care team has been responsive as well with any case-by-case concerns or questions we've had.

Magnetic Me
United States
Almost 2 years using the app
RouteApp LLC replied September 29, 2023

Hi there, we appreciate your great review! We're so glad to hear that using Route for package protection has alleviated the stress of dealing with shipping-related issues. Thank you for your feedback regarding our CSM team, your satisfaction is our priority!

Have a great day!

Skylar, Customer Support