Reviews (2,433)
Overall rating
4.7
September 3, 2023
I had been on the chat for help on another matter for 20 minutes with Don. I had mentioned that they have a popup that promotes a free upgrade with less $/txt if you signup for an appt and go through stuff with them. Back in March, we did this and went to the appointment, only to be stood up. I even provided the screenshots and emails. I mentioned it, and they said they would look into it. Haven't heard back from them and they closed the case. No resolution.
Unprofessional.
My Healthy Penguin
United States
Almost 2 years using the app
Yotpo - Email & SMS replied
September 19, 2023
We sincerely apologize for the inconveniences. Our team has contacted you a few times to offer assistance, but we haven't heard back from you. We encourage you to reach out so that we can find a solution.