syncX: Stock Sync

syncX: Stock Sync

Reviews (843)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
All reviews
September 18, 2023

The worst Sync app ever! We have been trying to reach them for last 2 weeks even complained them to Shopify. But still no one replied yet. We need to stop subs and get a refund for last two months. As the app stopped working and no one helped at all. I do NOT recommended anyone who need to regular Inventory Sync. Unprofessional, Unresponsive and You cannot make a business plan with these guys.

SEYMAYKA
Australia
About 2 years using the app
SyncX replied September 19, 2023

We're truly sorry 😞 to hear about your negative experience. Upon reviewing your ticket, we can confirm that we responded promptly on the same day. However, it appears that we haven't received any follow-up from you.

To ensure we're addressing your concerns effectively, could you please verify that your messages were sent to the correct email address?

Please note that our responses are typically sent within 24 hours, and if we do not receive a reply within 7 days, the ticket will be marked as resolved.

We take your feedback seriously and will investigate the issue immediately. Our team will reach out to you to resolve your concerns.

We're sorry things didn't go as expected. We're here to make things right for you. Thanks for bringing this to our attention. 🙏

Thanks,
Stock Sync Team