Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient inventory management, particularly for businesses with large inventories and multiple suppliers. It's praised for its automation of stock updates, customizable plans, and user-friendly interface. Features like updating quantities from a spreadsheet, automatic creation of new products, and setting margin rules are highly valued. Despite occasional complexities, merchants commend its automation capabilities, cost-effectiveness, and customization options. It's recommended for those seeking to automate inventory tracking and manage pricing.

October 19, 2023

We have been using the app to automatize our inventory for over two years now. So far, it has been working smoothly. I hope people also use options like filters to manage their inventory for different locations.
The app also provides excellent customer support and will help you fix any issue in quick time. Really useful app if you want to automatize your stock updates.

Renoz
Canada
Over 2 years using the app
SyncX replied October 23, 2023

Thank you very much for your amazing review! 💙​ If there is anything we can assist you with, please don't hesitate to inform us. 🙏

November 2, 2023

I have a drop shipping website of about 13000 products. I could not run this website without StockSync! I use stock sync to update the on hand quantities at scheduled intervals of my choosing. I can update the "on hand" quantities from a spreadsheet or seamlessly via FTP where the source data is provided to me by the supplier. It's reasonably straight forward to set up and Stock Sync support is very quick. Some other nice features I'm now using is to automatically create new products when they don't exist in my store. Cool features include setting rules for margins / GP to make automatic retail price adjustments. I also have a rule that when i sync my inventory if my supplier has 2 or less in stock then i get StockSync to make it "zero" on hand on my website for those items. This has saved me lots of headaches. Well done StockSync.

Big Party Co
Australia
About 1 year using the app
SyncX replied November 6, 2023

Thank you for your positive review! 😊 We're thrilled to hear that Stock Sync has been an invaluable tool for managing your drop shipping website with 13,000 products. We're here to make your inventory management and order fulfillment seamless and efficient. Your feedback is greatly appreciated, and we're committed to providing continued support and innovative features for your success. Thank you for choosing Stock Sync! 👍🎉

November 9, 2023

Excellent app, couldn't operate without it. Had my first issue after using it for a couple of years and support sorted it immediately (the problem wasn't of their making, was an issue with the way I was listing some new products)

Couldn't recommend it enough!

careppe
United Kingdom
Over 1 year using the app
SyncX replied November 20, 2023

Thank you so much for your kind words! 🌟 We're thrilled to hear you had a positive experience with our app.

September 21, 2023

Stocksync has been incredibly useful in managing our inventory and syncing price, availability, and metafields. When an issue arises, they normally respond in the next day or so, but they are very helpful and even went and added a new option for us to use in order to accommodate our needs. Would recommend stockysync for anyone looking to manage pricing and inventory.

Lighting & Bulbs Unlimited
United States
Almost 2 years using the app
SyncX replied September 25, 2023

Thanks for the fantastic review 💙 ! We're glad Stocksync has been incredibly useful for your inventory management needs. If you ever need assistance, we're here to help. 👍

September 7, 2023

The app: 5 stars. It works well 99% of the time and has some clever functions that makes it very useful. Definitely saved us lots of manual work.

The support: The support is helpful, but it normally requires a few mail exchanges before they actually look into the issue in matter. The 1st line support seems to be there just to send out generic answers and FAQ links. Mainly the response time is a problem. You get a reply max. once per 24h. Which is extremely frustrating when you stuck with something urgent.

Skandiway
Sweden
6 months using the app
SyncX replied September 10, 2023

Thanks for the 5-star review! Our app's here to save your time ⏰. We'll work on speeding up support ⚡️ and addressing issues faster 🚀. Your feedback helps us improve! 👍

November 2, 2023

I totally recommend this app to everyone, especially for new users, who really don't want to waste their time in updating inventory or managing products, this App does all of them and saves time for you.
Really satisfying and useful app, and also the support is helpful and quick.

ismailkar.de
Germany
4 months using the app
SyncX replied November 6, 2023

Highly recommend this app! ⭐ It's a time-saver for new users who want hassle-free inventory and product management. Plus, quick and helpful support! 👍😊

October 12, 2023

Saves alot of manual entering. Took awhile to figure it out as a newbie but the team were very helpful in answering my queries and getting it up and running for me.

Tineli Shop Australia
Australia
Over 7 years using the app
SyncX replied October 17, 2023

We appreciate you taking the time to share your experience with us!💙 Thank you so much 💞 

October 18, 2023

We use it to sync our physical store inventory and price updates, it is the top app here, we had a few issues, but the support quickly fixed them. very recomended.

Mondo Cattolico
Italy
Over 1 year using the app
SyncX replied October 23, 2023

Thank you for your kind words! We're thrilled to be your top choice for inventory and price updates. If you ever need assistance in the future, please don't hesitate to reach out. Your recommendation is much appreciated!👏 👏 👏

October 20, 2023

very disappointed with building the product section as for three weeks I could not fix an issue. Every time I emailed the person that day who read it did not read previous messages and then I had to repeat myself over and over finally nothing was fixed and the case was closed once I complained. Many feeds are not updated and most have not new item. Also, you cannot see the feeds you have to specifically ask for it. This whole process takes weeks and finally, you just give up.

Musotica.com
United States
About 2 years using the app
SyncX replied October 23, 2023

We apologize for your frustrating experience with building the product section. Your feedback is valuable, and we're committed to improving our communication and resolving the issues promptly.

Please get in touch with our support team again so we can address your concerns and ensure your feeds are updated as expected.

Thank you for being so patient.

September 22, 2023

This app is brilliant and the support is even better. Being able to filter the products I want to sync supplier-by-supplier and using custom billing is great, I don't need my whole catalogue synced so I only pay for what I need.

The app supports loads of ways to run feeds. I have it set to send me an email daily so I can check what's run. It's reasonably easy to set up, I'm running email attachment and SFTP feeds and this app was much easier to use than another I tried.

Raj has been great at pointing me in the direction of what settings I need to change to get to my desired outcome and responds quickly, time zones permitting.

In short, does everything I can think of, at a fair price, easy to use and with excellent help explaining how it works if required.

20TwentyStore
United Kingdom
4 months using the app
SyncX replied September 25, 2023

Thanks for the kind words!🩷​🩷​🩷​ Our app's customization and support make syncing a breeze. 😄 We're delighted to hear you find it easy to use. Raj is here to assist you anytime. If you have more ideas or need help, give us a shout. 💡👏