Overall rating
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, customization options, and seamless supplier syncing, making it ideal for managing large inventories. Its automation of inventory updates enhances productivity and optimizes stock management. Despite occasional issues, the support team is generally efficient in resolving them. The app is also praised for its affordability and positive impact on sales and efficiency.

September 7, 2023

The app: 5 stars. It works well 99% of the time and has some clever functions that makes it very useful. Definitely saved us lots of manual work.

The support: The support is helpful, but it normally requires a few mail exchanges before they actually look into the issue in matter. The 1st line support seems to be there just to send out generic answers and FAQ links. Mainly the response time is a problem. You get a reply max. once per 24h. Which is extremely frustrating when you stuck with something urgent.

6 months using the app
SyncX replied September 10, 2023

Thanks for the 5-star review! Our app's here to save your time ⏰. We'll work on speeding up support ⚡️ and addressing issues faster 🚀. Your feedback helps us improve! 👍

February 16, 2023

This is the BEST APP ON SHOPIFY if you need to coordinate several large inventories. I'm not sure I could continue my business without this app. So much time saved, so efficient, such great customer support. I wish every app I have installed was as good as Stock Sync! This companies other apps are amazing as well. They all are huge time savers. Keep up the good work! Hopefully more are releasing soon, for things I don't even know I need yet! Thanks!

757 Sports Collectibles
United States
About 2 years using the app
SyncX replied February 27, 2023

Thank you so much for taking the time to leave this lovely review 🙌 🙌 🙌 We're so happy you're enjoying Stock Sync💞

January 25, 2023

This app is incredible. Customer service is above and beyond. I've had a few questions and "how do I fix this?" problems. They've responded within 12 hours every single time. They're polite and always fix my problems almost immediately. I have three suppliers. Two of them were already pre-programmed into their system. I didn't have to do anything to set those up. My third has a feed that I had to set up manually. It was fairly easy to set up and works great. And pricing... one of my suppliers recommended another company online to sync stock. They were hundreds more per month than Stock Sync and do the exact same thing, probably just as well. If you dropship or have suppliers, I can't recommend this more.

Northwest Adult Toys
United States
2 months using the app
SyncX replied January 29, 2023

Thanks so much for taking the time to leave this lovely review 🙌 🙌 🙌 It was great chatting with you & glad we were able to solve the issue quickly & efficiently 💪🤩 It really means a lot to us 🥰 🥰 🥰 

January 17, 2023

If you are needing automation for your store to keep things updated on a regular basis, this is the app to get! Very easy to install and set up with your store, just make sure you edit the feed to your requirements before you run anything because i made that mistake and lost all of my product descriptions and prices for 790 products!!

The support team, in this instance - Hanah is fantastic, they will go out of there way to try and help you as much as they can, unfortunately my mentioned mistake above had been costly and they couldn't really do anything to resolve it but lesson learnt! I would highly highly recommend this app over any others, I've tried numerous apps and this just works in every way! Don't hesitate to install it.

Thanks Hanah!

Luxér Interiors
United Kingdom
3 months using the app
SyncX replied January 19, 2023

Thanks so much for taking the time to leave this lovely review 🙌 🙌 🙌 It was great chatting with you & glad we were able to solve the issue quickly & efficiently 💪🤩 This really meant a lot to us 💗 💗  💗 

July 24, 2023

Stock Sync has been an absolute lifesaver for our business! This fantastic app has revolutionized the way we manage our inventory and has become an indispensable tool in our daily operations.

From the moment we started using Stock Sync, we were blown away by its flawless performance. The app works like a charm, ensuring that our stock levels are always accurate and up-to-date. This has significantly reduced errors and saved us valuable time that we can now allocate to more important tasks.

One of the key highlights of Stock Sync is the ability to create a customized plan that perfectly fits our business needs. This flexibility allows us to select the features and data sources that are most relevant to us, making the app tailored to our specific requirements. It's great to have a solution that can be personalized to suit our unique inventory management process.

The ease of use of Stock Sync is truly impressive. Setting up the app and configuring the data sources was a breeze, and the intuitive interface makes managing and updating stock levels a simple task. Even team members who are not tech-savvy found it easy to navigate and work with.

We are thrilled with the level of customer support provided by Stock Sync. Anytime we had a question or needed assistance, their team was quick to respond and offered clear and helpful solutions. It's reassuring to know that we can rely on their support as we continue to use the app for the long term.

In conclusion, Stock Sync has been a game-changer for our business. With its flawless performance, customizable plans, and exceptional customer support, we are confident that we have made the right choice. We are excited to continue using Stock Sync to streamline our inventory management and boost our overall productivity. This app comes highly recommended to any business looking to optimize their stock management process. Five stars all the way!

4 days using the app
SyncX replied July 26, 2023

Thank you so much for taking the time to write such an amazing review! Your kind words mean a lot to us and we have shared your feedback with our team. We're thrilled to hear that you had a great experience and we look forward to continuing to provide you with excellent service in the future. Thanks again for your support! 😊 ✨

September 21, 2023

I have been using Stock Sync for some time now and I would rate it very highly. I have a couple of suppliers who have feeds and this app really takes all of the hard work out of things for me so I can concentrate on what I aim to do. The staff here have always gone out of their way to help me and any questions have been rectified in a timely manner. I would definitely recommend it.

Luxe Home Bliss
United Kingdom
Edited June 28, 2023

This app is definitely a must have for anyone who needs to manage large inventories and many suppliers. At first it is not very easy to manage but it's normal since Stock Sync is an extremely flexible app and very rich in highly professional features. Anyway, thanks to the smart GUI of the app and also the great and effective support from Hanah, you will quickly learn to use Stock Sync, don't worry. This is definitely one of the best apps for Shopify, highly recommended.

Cherubini Store SRL
16 days using the app
SyncX replied July 3, 2023

Thanks so much for taking the time to leave this lovely review 🙌 🙌 🙌 It was great chatting with you & glad we were able to solve the issue quickly & efficiently 💪🤩 We are so happy that you recommend Stock Sync!!! 💙​💙​💙

July 20, 2023

This app is simply amazing and very easy for someone who is just starting out. The support team was very helpful and quickly resolved our issue. Been using this app for a little over a month maybe more and So far 10 out of 10 would recommend.

The Sultry Vixen
United States
3 months using the app
SyncX replied July 26, 2023

We appreciate the fantastic review from you! 💙​ If there is anything we can do for you, please let us know! 🙏

February 27, 2023

I wish I had known from the start about these guys. It should be called Shopify power by Stock Sync. It's Stock Sync that makes Shopify possible. Can definitely recommend, when you get stuck, just ask and they will get it done.

Mad Vibez
18 days using the app
SyncX replied February 27, 2023

Thank you so much for your lovely review 💖 We are beyond glad that you found us!

Edited June 13, 2023

The app is a life saver. Sometimes there are some issues since the task that the app is doing is a pretty complex one.
Anyway the team is always ready to help. Sometimes it needs a couple of extra message (and extra day) to escalate the issue to a person that actually can solve it but at the end they always do!
Thank you for the great app.

Concetto è
About 3 years using the app
SyncX replied June 6, 2023

Thanks so much for taking the time to leave this lovely review 🙌 🙌 🙌 It was great chatting with you & glad we were able to solve the issue quickly & efficiently 💪🤩