syncX: Stock Sync

syncX: Stock Sync

Reviews (1,353)

Overall rating
4.6
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its cost-effectiveness and ability to manage inventory across multiple platforms. It features an intuitive interface suitable for all tech levels and offers robust customer support, including personalized one-on-one assistance. The app is versatile, integrates seamlessly, and is continuously updated, enhancing user confidence. Extensive documentation and training further help merchants maximize the app’s features, making it ideal for both large and small ...

February 24, 2025

Support team is as useful as a rock can be. Never online, you need to figure things on your own. I have ran into issues several times, opened tickets and their answer is extremely poor. if you are not savvy managing filters do not get this app

wildernessdreams
United States
9 months using the app
February 27, 2025

Had a large self-inflicted issues and got great and FAST support from the syncX team.
Highly recommend this app as a drop-shipping feed option.

King's Pocket
Australia
About 1 year using the app
February 6, 2025

Great customer service! I had several questions regarding setting up my feeds properly. I scheduled a Google Meet with Stock Sync to walk me through the steps. Super helpful and informative. I've been thoroughly pleased with this app. It saves a ton of time and headaches. Highly recommend!!

Signastyle Home
United States
4 months using the app
December 3, 2024

I've used this app for 3 different websites and started with the older version. I love the improvements and new look. Much easier to work with although some parameter input is still hard to understand. Tech support is always quick and helpful and answers all of my questions, or solves the problem. I highly recommend this app for both inventory management and adding and removing inventory to your ...

Low Country Fair Trade
United States
Almost 2 years using the app
syncX replied December 10, 2024

Thank you for your thoughtful feedback and continued support! We're glad you love the improvements and find the app easier to use. Your insights on parameter inputs are ...

December 2, 2024

I am extremely disappointed with the service I received from Stock Sync. Despite high expectations based on their marketing promises, my experience has been far from satisfactory.

Firstly, the integration process was overly complicated and time-consuming. The lack of clear, comprehensive documentation made it even more frustrating. When issues arose, customer support is unhelpful, often taking ...

Media Alliance CT
South Africa
About 4 years using the app
syncX replied December 4, 2024

Hi Media Alliance CT,

Thank you for your feedback, and we sincerely apologize for the issues you’ve experienced. We regret the challenges with the integration process, ...

December 5, 2024

Great app, awesome support couldn't recommend this app more. I have just moved to another platform and have installed this app again.

My Temptations Adult Store
Australia
About 1 year using the app
syncX replied December 10, 2024

Thank you for your support! Your recommendation means the world to us! 😊🙌🥰

November 20, 2024

We've been using this on two sites for a few years. An excellent app that is continually upgraded. Their customer service is quick and thorough. Highly recommended.

CYCLISM LLC
Japan
Over 3 years using the app
syncX replied December 10, 2024

Thank you for your kind words and long-term support! We're delighted to hear you're enjoying the app and our customer service. Your recommendation means a lot to us! 😊🥰😻

Edited January 23, 2025

This application has been an absolute nightmare to deal with. I’ve tried it on both BigCommerce and Shopify, and the experience has been nothing short of disastrous. One of their agents claimed he would set up SyncX for me, but instead, he botched the process so badly that it resulted in the deletion of half my products. This has caused immense trouble for my online store, costing me significant ...

Office Stock
South Africa
About 2 months using the app
syncX replied January 5, 2025

Dear Office Stock,

Thank you for your feedback. We apologize for the difficulties you've encountered with our application on BigCommerce and Shopify. Your experience does not ...

November 15, 2024

We are glad to work with Stock Sync team. Support team is friendly and problem solving minded. Been close to a year and pretty well groving with our feeds. Sincerly we can suggest the app for all Shopify stores.

Please keep in your mind that they are THE BEST !!!

Milagron
Türkiye
10 months using the app
syncX replied December 10, 2024

Thank you for your wonderful feedback! Your recommendation means the world to us, and we'll continue striving to be the best. 😊😍❤️

January 23, 2025

Perfect support, thanks to Suriyah, I can highly recommend this app and the support. Also apps works very great and help me to grow. Thanks!!

Re-Own
Netherlands
22 days using the app