syncX: Stock Sync
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,324)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its cost-effectiveness and ability to simplify inventory management across multiple platforms. It features automatic stock updates, handles large data volumes, and has a user-friendly interface. The customer support is responsive and effective, quickly resolving issues. Additionally, the app integrates seamlessly with existing systems, performs reliably with minimal downtime, and offers continuous updates and extensive educational resources to maximize utility.
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Very helpful support staff. I was having issues with one of the jobs & Kir sorted out everything for me. Good job & thanks.
Thank you so much for the review 😍💕
This app has taken a complete nose dive and support haven't been a great help with communication this last few weeks. Just the generic we will get back to you with no updates.
Suddenly the add feed for my wholesaler "Windsor" has stopped pulling images entirely and is creating listings without product images absolutely destroying the trust and integrity of my business and costing me thousands as a result.
No updates as to where things are at or a permanent solution to address the issue that keeps happening (Third time). Not even an offer from the team for some compensation in the way of credits or points since it isn't affecting their income.
Be warned, was excellent for a long time but when things do go wrong and bug out you'll be left holding the bag alone.
We are sorry about the image problems after reimporting them. All the images are okay now. We suspect the images were unavailable, or there were issues with the supplier's server during that time. Our team will look into this and hope to avoid this in the future.
The app works great. Even better, their customer service is top notch.
Thank you for the review 😻❤️
Got all the help, and more, needed by their tech support to set up the app. The same sync in Woocommerce took 1h, in this awesome app it's done in a whopping one minute. Wow. 6/5 stars!
Thank you for the amazing review! 😍😍😍
Raj helped me fix my issue in 5 minutes :D Thanks for the service and the application. actually mind boggling that this allows smaller shops to do all this for free.
I have been using SyncX for a while now, and I can say the app works perfect and all the customer service team is great. They have guided us through email and have make all the process very easy. Thank you!
Ana
I have an issue where the App is reading the incorrect sheet on an Excel feed, so all my product pricing and quantities are incorrect on my live site. As you can imagine, this isn't good for business. I have reached out to support via email and on their so-called live chat, but I have had zero response. If you are looking for an App that takes customer service seriously, I would not suggest Stock Sync.
Hi there,
Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience caused by the issue you're experiencing with the incorrect sheet being read on your Excel feed. We understand how critical accurate product pricing and quantities are to your business, and we’re committed to resolving this for you as quickly as possible.
Regarding your mention of our support response, we take customer service very seriously and aim to reply to all inquiries in a timely manner. Upon reviewing our records, we can confirm that we have responded to your previous communications, but it seems there may have been a gap in our correspondence. We are sorry for any frustration this may have caused and are more than happy to assist you further.
We reached out to you. Please check the email so we can resolve this issue and ensure your site is back to running smoothly.
Thank you for your patience and understanding. We value your business and are here to help in any way we can.
Thanks,
syncX: Stock Sync Team
The SyncX app for Shopify is an excellent tool for synchronizing products. The interface is intuitive and easy to use, making it accessible for new users. What stands out the most is the fast and helpful support. They respond promptly to inquiries, and even offer individual meetings via Calendly to address specific concerns directly.
Overall, I highly recommend SyncX to anyone looking for an efficient solution for product synchronization. It saves time and hassle!
Thank you for the fantastic review! We're glad you find the SyncX app intuitive and easy to use. 😘😻
Very satisfied with the application as well as the services and technical support provided by the Stock Sync team, especially Faz, who helped us in several situations to set up and adapt the automatic updates based on our feeds.
Thank you! We're glad you're happy with the app and support. 💕
I had a fantastic experience with Stock Sync. Their customer support is top-notch, and Faz was extremely helpful in resolving my issue quickly and efficiently. It's rare to find such responsive and knowledgeable support these days. I highly recommend Stock Sync to anyone looking for a reliable solution with great customer service!
Thank you for your feedback! 🌟 We’re glad Faz could help and that you had a great experience with Stock Sync. 😊