syncX: Stock Sync

syncX: Stock Sync

Reviews (1,356)

Overall rating
4.6
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its cost-effectiveness and ability to manage inventory across multiple platforms. It features an intuitive interface suitable for all tech levels and offers robust customer support, including personalized one-on-one assistance. The app is versatile, integrates seamlessly, and is continuously updated, enhancing user confidence. Extensive documentation and training further help merchants maximize the app’s features, making it ideal for both large and small ...

November 24, 2024

This is a wonderful app for anyone in the dropship business.

SatinBoutique
United States
Almost 2 years using the app
syncX replied December 10, 2024

Thank you for your feedback! 😊

January 3, 2025

I just recently installed the software, but can't get the app to work with my store. I wrote twice to the technical support and zero response. Why would I spend any extra money on a company that can't even respond when I need them??

xo steele LLC comics and more
United States
4 days using the app
syncX replied January 6, 2025

Hi xo steele LLC,

Thank you for informing us about the issue you're experiencing. We apologize for any inconvenience. We couldn't find any emails from you in our support ...

October 7, 2024

Longtime user, recent fanboy!
We use Stock Sync to power 4 web stores and recently became a supplier ourselves. With the facelift this spring, the app received additional error handling that has made it absolutely rock solid. Love the new flexible pricing plans too!
Our interactions with support staff have been great. Thoughtful responses to our questions, and they've even implemented one or two ...

Manticore Bike
United States
Almost 2 years using the app
syncX replied October 15, 2024

Thank you so much for the review 😍

January 7, 2025

Has been working really well so far and the support was very quick!

Adlib Music
Australia
About 18 hours using the app
syncX replied January 9, 2025

That's great to hear, thank you alot 🙌❤️

October 9, 2024

This is an excellent app with many features. I use it to synchronize across platforms, and once you understand the app and its functions, it's actually quite straightforward. Their customer service is absolutely fantastic. They always respond (some times it takes a bit long, but i am okay with that as long as they respond! :) ) , take the time to understand the problem, are consistently friendly, ...

MamaMilla
Denmark
4 months using the app
syncX replied October 15, 2024

Thank you for the great review! We're glad you're finding the app's features useful and straightforward once learned.Your feedback means a lot! 😻🙌

February 13, 2025

So unhelpful and slow. I hate this support. Read it but don't help.

Verrekijkergigant
Netherlands
10 months using the app
syncX replied February 17, 2025

Hi Verrekijkergigant,

Thank you for your feedback. We're sorry to hear you feel this way about our support.

We have actively tried to assist you by responding to your emails ...

October 16, 2024

This app has taken a complete nose dive and support haven't been a great help with communication this last few weeks. Just the generic we will get back to you with no updates.

Suddenly the add feed for my wholesaler "Windsor" has stopped pulling images entirely and is creating listings without product images absolutely destroying the trust and integrity of my business and costing me thousands as ...

DownUnderThunder
Australia
Over 1 year using the app
syncX replied October 19, 2024

We are sorry about the image problems after reimporting them. All the images are okay now. We suspect the images were unavailable, or there were issues with the supplier's ...

November 13, 2024

The app works smooth based on our needs. Very helpful support staff, fast reply.

Ulefone Store
Belgium
7 days using the app
syncX replied November 15, 2024

Thank you so much for the review 🤗💕

October 21, 2024

Faz was by far the best Consultant I could have asked for so help patience and due diligence along with follow-up to make sure I understood what was needed

C-Dub Tech
United States
2 months using the app
syncX replied October 25, 2024

Thank you so much 😻😘

December 16, 2024

Works well, and excellent support.

VJ Norge AS
Norway
11 days using the app
syncX replied January 6, 2025

Thank you so much for the review 🤗❤️