Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its efficient inventory management across multiple stores, including quick synchronization, feed creation for new items, and automatic price adjustments. It's also appreciated for updating quantities and creating new products. The app's reliable performance, intuitive interface, and exceptional customer support are frequently praised. It's seen as essential for automating stock updates, managing inventory for different locations, and expanding product range through dropshipping. It's especially recommended for businesses with large product catalogs or multiple suppliers.

February 27, 2024

Excellent customer service and a great app!!! Would recommend to anyone

The Velvet Bow
Greece
5 days using the app
SyncX replied March 4, 2024

Thanks for the rave review! 🌟 We're delighted you're enjoying our app and service. Your recommendation is truly appreciated! 🙌

April 22, 2024

Grazie al servizio di assistenza sono riuscito a risolvere parecchi problemi che da solo non avrei potuto affrontare. Assistenza via e-mail, quindi un po' lenta a volte, ma comunque presente. Grazie a questa app ho potuto collegare un magazzino esterno e sincronizzare le giacenze.

HOME WORLD
Italy
11 days using the app
SyncX replied April 24, 2024

🙌 Delighted we could help you overcome those hurdles! While our email support may have occasional delays, we're committed to being there whenever you need us!

📧 Exciting to hear our app facilitated connecting your external warehouse and syncing inventory! 📦💻 Thank you for sharing your experience!

March 5, 2024

like a pro...all suport it is good

Nadiall
Romania
About 2 months using the app
SyncX replied March 12, 2024

Thank you so much for your kind words! We are thrilled to hear that you're satisfied with our support. If you ever need anything else, don't hesitate to reach out. We're here to help!

January 22, 2024

App works well...when it loads that is. My site has been delayed because this app never loads. Everything else loads on my laptop just fine, so I know it's not my connection. Sometimes app won't load at all, other times it'll load but I can't get products to sync. Frustrating.

Just a Girl Clothing
United States
5 days using the app
SyncX replied January 30, 2024

Hi Just a Girl Clothing,

We've noted your concerns about the app's loading issues and product syncing. We appreciate your feedback and are actively working to address these issues promptly.

If you have specific details to share, we'd appreciate your input to our email address: support@stock-sync.com

January 4, 2024

Does the job I require it to do. Doesnt bug out and works consistently

ShearsShoppe.com
Canada
Almost 2 years using the app
SyncX replied January 7, 2024

Thank you for your kind words.🙌💕

April 9, 2024

Support 10/10

Support helped me to import the products

<3

TS apranga
Lithuania
2 days using the app
SyncX replied April 12, 2024

Thank you for giving us a perfect rating on our support service! We are delighted to have been able to assist you with importing your products. Please do not hesitate to contact us if you require further assistance.😍💕

December 5, 2023

I have been using this app for a long time both to keep the items in stock updated, with quantity and price, and to create feeds for uploading new items, and to then synchronize the items with Farfetch.
Everything works perfectly (a slightly more flexible management of update times is missing) and having recently had a problem (the feed page no longer opened) having opened a request ticket it was promptly resolved. Strongly recommended app.

Spazio Bra
Italy
5 months using the app
SyncX replied December 14, 2023

Thanks for being a longtime user! We're glad our app works well for you, and we appreciate your feedback. Our team is here whenever you need assistance. Cheers! 🥂 ✌️

December 17, 2023

Took me about a week to get to grips with it but I am finally getting my head around it, This will save us a load of time now. Still learning the app and need to understand fully how to add products from suppliers, But at least our existing products are now synced from supplier to prevent overselling.

Adams Allsorts
United Kingdom
5 days using the app
SyncX replied December 21, 2023

Thanks for the positive review! We're glad you're saving time with our app and preventing overselling. If you have any questions about adding products, we're here to help. 🙌

Edited January 23, 2024

Back down to 1 star. Keeps wasting my credits and importing products previously imported before

Black Diamond Label
Australia
About 2 months using the app
SyncX replied January 14, 2024

Dear Black Diamond Label,

We apologize for the frustration caused by the credit and product import issues you encountered. Your feedback is crucial, and we're committed to resolving this swiftly.

To address the problem, we kindly ask for more details on affected transactions and products.

Your patience is appreciated, and we value your input. For further assistance, please contact our customer support at support@stock-sync.com

Thank you for your understanding.

Best,
Stock Sync team

Edited December 18, 2023

The application takes a little time to get started, but then it's perfect.

I needed support for a bug, they are very professional and competent. Once the ticket is processed, exchanges are really very quick.

You can work with it with complete confidence.

Tendance déco.shop
France
8 days using the app
SyncX replied December 18, 2023

Thank you for your kind words! We appreciate your patience as you got started with our application. We're thrilled to hear that you found our support team professional and competent. Quick exchanges are what we aim for, and we're glad we could assist with your bug promptly.

Your confidence means a lot to us. If you ever need further assistance, don't hesitate to reach out. We're here for you!🙌