Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient inventory management, especially for large product catalogs. It automates inventory updates, syncs from multiple suppliers, and is essential for dropshipping businesses. Despite a slight learning curve and challenging setup, the app's functionality and responsive customer support team make it worthwhile. It's cost-effective, intuitive, and provides daily email updates on inventory changes. Many merchants have seen an increase in product categories and revenue without holding stock.

August 21, 2023

Great for creating products and also updating products. Been using this app for years and can ensure they always had a great quick customer support whenever i needed it. Easily recommend.

Machemise
Canada
Almost 8 years using the app
SyncX replied August 24, 2023

We appreciate the fantastic review from you! 💙​ If there is anything we can do for you, please let us know! 🙏

October 3, 2023

Awesome app, does what it says on the box. And their help is pretty good, I had a simple oversight that stopped my sync working. They identified it and fixed it within 24 hours.

C2 GEAR
New Zealand
11 months using the app
SyncX replied October 9, 2023

Thanks for the positive feedback! 😍​ Our app does the job, and our support team is here to assist. If you have more questions or need help, please reach out. We're always happy to help! 🫶​

October 19, 2023

Very nice app with great support. Does exactly what is says and has a nice interface to work with!

MeubelBaas
Netherlands
8 months using the app
SyncX replied October 23, 2023

Thank you for your positive feedback! We are delighted to hear that you find our app easy to use. Please do not hesitate to contact us if you need any assistance.😊 😊 😊

September 18, 2023

The worst Sync app ever! We have been trying to reach them for last 2 weeks even complained them to Shopify. But still no one replied yet. We need to stop subs and get a refund for last two months. As the app stopped working and no one helped at all. I do NOT recommended anyone who need to regular Inventory Sync. Unprofessional, Unresponsive and You cannot make a business plan with these guys.

SEYMAYKA
Australia
About 2 years using the app
SyncX replied September 19, 2023

We're truly sorry 😞 to hear about your negative experience. Upon reviewing your ticket, we can confirm that we responded promptly on the same day. However, it appears that we haven't received any follow-up from you.

To ensure we're addressing your concerns effectively, could you please verify that your messages were sent to the correct email address?

Please note that our responses are typically sent within 24 hours, and if we do not receive a reply within 7 days, the ticket will be marked as resolved.

We take your feedback seriously and will investigate the issue immediately. Our team will reach out to you to resolve your concerns.

We're sorry things didn't go as expected. We're here to make things right for you. Thanks for bringing this to our attention. 🙏

Thanks,
Stock Sync Team

Edited June 13, 2023

The app is a life saver. Sometimes there are some issues since the task that the app is doing is a pretty complex one.
Anyway the team is always ready to help. Sometimes it needs a couple of extra message (and extra day) to escalate the issue to a person that actually can solve it but at the end they always do!
Thank you for the great app.

Concetto è
Italy
About 3 years using the app
SyncX replied June 6, 2023

Thanks so much for taking the time to leave this lovely review 🙌 🙌 🙌 It was great chatting with you & glad we were able to solve the issue quickly & efficiently 💪🤩

Edited March 21, 2024

El módulo tiene muy buenas prestaciones.
A veces cuesta un poco contactar con el soporte, pero en general resuelven dudas o incidencias en 24h.
Estamos en fase de pruebas.

AZURA YACHTS
Spain
About 1 month using the app
SyncX replied March 4, 2024

Thank you for your fantastic 5-star review!

We're thrilled to hear that you appreciate the excellent features of our app. We apologize for any difficulties you've encountered in reaching our support team. Your feedback is invaluable as we strive to improve our service.

We're here to assist you throughout the testing phase and beyond. If you have further questions or concerns, don't hesitate to reach out.

We truly appreciate your support!

December 5, 2023

Una delle migliori applicazioni che ho mai utilizzato. Mi ha semplificato la vita e automatizzato il business. Buona anche l'assistenza!

Consiglio vivamente

Giancarlo

ValBen Shop
Italy
8 months using the app
SyncX replied December 14, 2023

Thank you for your appreciation! It's great to hear that the app has simplified your life 😻 and that you have learned how to use it. Se hai bisogno di aiuto, siamo qui! 🙌

December 20, 2023

Nice

EVERYTHING HOME DECOR
United Kingdom
10 days using the app
SyncX replied December 21, 2023

Thank you so much for your review 🥰💕

September 21, 2023

I have been using Stock Sync for some time now and I would rate it very highly. I have a couple of suppliers who have feeds and this app really takes all of the hard work out of things for me so I can concentrate on what I aim to do. The staff here have always gone out of their way to help me and any questions have been rectified in a timely manner. I would definitely recommend it.

Luxe Home Bliss
United Kingdom
30 days using the app
SyncX replied September 25, 2023

Thank you for the rating and recommendation! We're thrilled that Stock Sync has simplified your supplier feed management. Feel free to reach out if you have more questions or need assistance. We're here to help! 👍😊

October 23, 2023

I love the ease of use.

Starlite Apparel
United States
About 1 year using the app
SyncX replied October 31, 2023

Glad you find it easy to use! Thank you so much for your feedback.🤗​💗​