syncX: Stock Sync
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,327)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its cost-effectiveness and ability to simplify inventory management across multiple platforms. It features automatic stock updates, handles large data volumes, and has a user-friendly interface. The customer support is responsive and effective, quickly resolving issues. Additionally, the app integrates seamlessly with existing systems, performs reliably with minimal downtime, and offers continuous updates and extensive educational resources to maximize utility.
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Great app with great customer support. I have needed trouble shooting a few times as i am only a novice website builder and the team have always been super helpful.
Thank you for the kind words! We’re glad our app and customer support have been helpful for you. If you need any more assistance, we’re always here to help! 🥰🥰🥰
Yas was very informative and patient with me as I am trying to understand this app. I appreciate the professionalism and the way things are being explained to me. This app is an excellent tool to have once you understand how to navigate through it.
Thank you for your feedback! 😍😍😍 Once you get the hang of it, Stock Sync becomes an excellent inventory management tool.
Feel free to reach out if you have any more questions or need further assistance!
This app works perfectly fine! The support is also very helpful. The use of SyncX is a gamechanger for our webshop. I would highly recommend.
Thank you for your kind words.We appreciate your recommendation! 🤗❤️
Worst app. Terrible support. My images or descriptions were not uploaded. I just want my money back from them and Shopify. Don't waste your time with these guys.
You in the middle of building your store, run into a issue and they are nowhere to be found
Hi there,
We apologize for the inconvenience this has caused. We are genuinely sorry for your experience and want to resolve this issue promptly. Unfortunately, we were unable to find your store. Could you please email us your store name at support@stock-sync.com? This will help us identify the problem and assist you further. We are dedicated to making things right and appreciate the chance to address your concerns.
Thanks,
syncX: Stock Sync Team
I really don't know what they did in the last update, but everything stopped working , without any change from our end. And not to mention that our previous active plan had every 1 hour scheduling and now they change it to 6-hour window , without telling us about. Our feed is not working 6 days now, we found out today and the support is taking ages to reply. We are of course moving to another app , this is totally unacceptable
Hi Oh Baby,
I'm sorry to hear about your recent experience with our service. We strive to provide reliable and efficient solutions, and it's disappointing to know that we fell short in your case.
Firstly, I'd like to apologize for any inconvenience caused by the changes in our scheduling intervals. We should have communicated these updates more clearly, and everything is okay now. The issue occurred because the app migrated to use the new Shopify GraphQL API and required an extra permission step before the feed could work again.
Regarding your feed issues and the delay in support response, I understand how frustrating this can be. We had resolved as your need, please do check from your end now.
Thank you for bringing these issues to our attention, and we apologize again for any inconvenience caused.
Thanks,
syncX: Stock Sync
Very good experience with this app.
The support team did help me to upload my stocks which is nice.
Thanks a lot.
Thank you for your review! We're glad you had a great experience, and that our support team could assist with uploading your stocks. We appreciate your feedback!🥰🙌
SyncX is an essential app for our business. Highly recommend. Whoever is the product manager does a great job!
Thank you for your fantastic review! 🥰🥰🥰 Much appreciated.💕
App wiped a load of data off live site, 3 weeks later no reply off support. Reported to Shopify, may be they have gone under.
Hi Distinctly Living,
We are truly sorry to hear about the problems you've experienced and the delay in our response. Your feedback is extremely important to us, and we deeply regret any inconvenience this situation has caused.
We are dedicated to providing reliable services and timely support to all our users. The data loss you mentioned is concerning, and we understand the frustration it must have caused. We are currently investigating this issue to ensure it does not happen again.
We sincerely apologize for our lack of communication. Please rest assured that we are committed to resolving your issue as quickly as possible.
We have contacted you via email, so please check your inbox. Thank you for your patience and understanding.
Best regards,
syncx: Stock Sync Team
Love it
Thank you for the great review 😍😻❤️
Stock Sync is working quite well. Havent had any problems the last 4 years. When our warehouse made some changes to the api, Faz from the support team was quick in helping us out.
Thank you for your feedback! We're happy to hear that Stock Sync has been working well for you for the past 4 years. It's great to know that Faz from our support team was able to assist you quickly with the API changes.