syncX: Stock Sync

syncX: Stock Sync

Reviews (1,354)

Overall rating
4.6
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its cost-effectiveness and ability to manage inventory across multiple platforms. It features an intuitive interface suitable for all tech levels and offers robust customer support, including personalized one-on-one assistance. The app is versatile, integrates seamlessly, and is continuously updated, enhancing user confidence. Extensive documentation and training further help merchants maximize the app’s features, making it ideal for both large and small operations.

December 16, 2024

Works well, and excellent support.

VJ Norge AS
Norway
11 days using the app
syncX replied January 6, 2025

Thank you so much for the review 🤗❤️

January 9, 2025

I had some issues getting it to work, and they got right on my issue and corrected it immediately. Thanks to Jor for his quick response and fix.

Home Gyms HQ
United States
About 1 hour using the app
January 22, 2025

Ray is extremely helpful and I think this is app is great!

Redmond Electric
Ireland
1 day using the app
Edited October 30, 2024

Do not install this app if you are pressed for time. Their support only helps you untill you make a purchase. Then they go quiet. We have a large store in Woocommerce and migrating from there to Shopify, it is very frustrating troubleshooting issues with their app as they take now up to a full day to respond. Their app also does not work very well in that it creates duplicates on thousands of products. They refuse to accept that it is their app doing this. Not happy and already looking at alternatives.

Livestainable.co.za
South Africa
About 2 months using the app
syncX replied October 25, 2024

Thank you for sharing your feedback, and we sincerely apologize for the challenges you’ve encountered. We understand how crucial timely support is during a large migration, especially when transitioning a store of your scale. While we aim to provide prompt responses, we acknowledge the delay and are actively working to improve our response times.

The issue with duplicate products is something we take very seriously. We are committed to identifying the root cause and ensuring the app functions as expected. Our technical team is prioritizing this matter and will work closely with you to resolve it as swiftly as possible.

We’ve already sent you an email to provide further assistance—please check your inbox at your convenience. Additionally, if you're open to scheduling a call or would like more immediate support, we’re happy to arrange that. Your business is important to us, and we’re dedicated to ensuring a smooth migration process.

November 26, 2024

It works.

GetX Onine Store
South Africa
Over 1 year using the app
syncX replied December 10, 2024

Thank you so much for the review ❤️

October 29, 2024

Does exactly what I needed, syncs inventory data from multiple Google Sheets with different types of formatting and header information. Easy to use and set schedules.

lovedollsenpai
United States
3 days using the app
syncX replied November 15, 2024

Thank you for your review! 🌟 We're glad syncX makes syncing inventory from multiple Google Sheets easy and efficient. Let us know if you need any help! 😊

October 24, 2024

Quick, friendly and knowledgeable support. Great software too.

Myzenhome
Australia
About 2 years using the app
syncX replied October 29, 2024

Thank you so much for the review 🥰💕

September 18, 2024

The SyncX app for Shopify is an excellent tool for synchronizing products. The interface is intuitive and easy to use, making it accessible for new users. What stands out the most is the fast and helpful support. They respond promptly to inquiries, and even offer individual meetings via Calendly to address specific concerns directly.

Overall, I highly recommend SyncX to anyone looking for an efficient solution for product synchronization. It saves time and hassle!

EnergieShakes.de
Germany
4 months using the app
syncX replied October 15, 2024

Thank you for the fantastic review! We're glad you find the SyncX app intuitive and easy to use. 😘😻

September 26, 2024

Got all the help, and more, needed by their tech support to set up the app. The same sync in Woocommerce took 1h, in this awesome app it's done in a whopping one minute. Wow. 6/5 stars!

Verabus
Sweden
6 months using the app
syncX replied October 15, 2024

Thank you for the amazing review! 😍😍😍

September 11, 2024

Definitly a must have app for any business!! Makes it so much easier connecting to your suppliers and pulling through all relevant information. Support is top notch and always helpful, they go the extra mile to ensure the problem gets resolved.

Designatek
South Africa
Over 1 year using the app
syncX replied October 15, 2024

Thank you for the great review! We're glad our app makes connecting with suppliers easier and that our support team has been helpful. We appreciate your feedback!😘