Reviews (389)

Overall rating
4.6
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
All reviews
October 18, 2023

Horrible, does not load in properly half the time leading to regular checkouts and charge backs and randomly just stopped working after a few days. Customer support was pretty much worthless, use any other preorder app...

Haunt Homies
United States
16 days using the app
Kaktus replied July 1, 2025

We’re truly sorry to hear about your experience. It’s unacceptable for the app not to load properly - especially when it leads to checkout issues and chargebacks - and we regret the frustration this caused. We also apologize if our support didn’t provide the help you needed.

Your feedback is incredibly valuable, and we’re actively working to improve stability and support responsiveness. If you’re open to it, please reach out to us, so we can investigate what went wrong and see how we might make this right. Thank you for sharing your honest experience - it helps us get better.

Best regards,
KaktusApp team