Rise Gift Cards & Store Credit

Hi there,

I'm Itay, Head of the Support team at Rise.ai.

Rise.ai is built to help brands drive long-term customer loyalty with various tools around store credit, cashback, compensation and gift cards. We offer a few pricing options, monthly and annual, so merchants can pick what fits their store best.
In your case, the annual plan was selected and charged as expected once the trial ended.

I can see you've already reached out and that we were able to assist you in resolving this in a timely manner. If there is anything else we can assist you with, please don't hesitate to reach out again.