Reviews (3,373)
Overall rating
4.7
December 14, 2023
There is something wrong with this program, emails fail to be sent forever, customer service has no way to fix the problem
ThrillXX
United Kingdom
5 months using the app
Shopify replied
December 15, 2023
Hi there, thanks for reaching out. We've reviewed your account and can confirm your sending was limited due to high spam complaints and other negative engagement metrics that violate our Acceptable Use Policy. We take these steps to protect overall deliverability and limit damage to your domain's reputation. One of our specialists will be following up to offer direct support on steps you can take to ensure you're following best practice for email marketing going forward. - Clare, Shopify Email