Reviews (2,435)
We have used Yopto SMS for well over a year. Since October 2024, we have had issues with Customers randomly being dropped as SMS subscribers.
These customer have NOT unsubscribed and no matter how the customer tries or how we try to add them back to our SMS subscriber list, they do not receive our SMS notifications.
For months, we have tried to contact Customer Support for this issue and Customer Support JAY L. has repeatedly told us that he needed to contact higher up for help in resolving our issue. It was clear after a few months of requesting support, that they were unable or unwilling to help us. We were finally told that this issue can not be resolved.
BEWARE!!! YOPTO WILL NOT SYNC WITH SHOPIFY CUSTOMER ACCOUNTS.
The Customer Support is terrible!!!!
I would NOT recommend adding this app to your Shopify store.
