Reviews (384)
Absolutely terrible app in regards to charges. While I enjoyed the function of the app, they will charge you for sales that you did not make. When I emailed support, no REPLY. I deactivated the app and I am STILL being charged $6.90 a month even though it’s not activated. Shopify is useless as usual. Just make your listing a pre-order listing and don’t mess with these charlatans.
We’re truly sorry to hear about your experience, especially regarding unexpected charges. We understand how frustrating it is to feel billed for sales you didn’t make or for an app you believe is no longer active.
For clarity, app billing is managed directly through Shopify and continues until the app is fully uninstalled from your store - not just deactivated within the app. This is a common source of confusion, and we’d be glad to double-check your account and assist with any needed adjustments.
Thank you for your honest feedback; it helps us improve.
Best regards,
KaktusApp team
