IzyRent: Rentals & Bookings
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Reviews (119)
"Even though I deleted this app on 19/03, they still haven't canceled the subscription, resulting in money being deducted while I'm not even using this app?!!"
Hello,
Your subscription was successfully canceled on 19/03 when you uninstalled the app. This process is completely automatic and follows the Shopify billing cycle.
Regarding the deduction you noticed, it's from your last billing cycle, which began on March 11 and was canceled on March 19. It's standard procedure for all Shopify apps that every cycle started is due.
For further clarification, you can refer to the documentation here:
https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/apps
I've tried reaching out to you via email multiple times to explain, but unfortunately haven't received any responses.
If you require further explanations or assistance, please don't hesitate to contact me anytime.
