Reviews (632)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
All reviews
April 22, 2024

last year I subscribed to their most expensive plan because we have a lot of images in our store. BEWARE, it is NOT working!

You need to batch your images per 100 images per batch (in zip) for it to work, more than that, its not working. I worst part, I figured it out myself. I reached out to support then I was answered by the support named Channel asking me to send images. I sent and then after that, no reply at all, weeks have passed! so I figured out the way to make it work by myself. Poor customer support.

daintyduvet
United States
Over 2 years using the app
Hextom replied April 30, 2024

Hi Daintyduvet,

We're sincerely sorry for the inconvenience you experienced with our app. We have reviewed your case and have taken steps to ensure that this doesn't happen again.

We have sent several emails to assist you with using our app, but unfortunately, we have not received any replies yet. Could you please check your inbox or spam folder and reply to our emails when you have time? We are here to help you further.